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- Tasks: Lead a dynamic team, manage shop floor operations, and ensure excellent customer service.
- Company: Join Søstrene Grene, a vibrant retail brand known for its unique products and friendly atmosphere.
- Benefits: Enjoy flexible hours, staff discounts, and a supportive work environment.
- Why this job: Be part of a fun team, develop leadership skills, and make a real impact in retail.
- Qualifications: Previous retail experience and a passion for customer service are essential.
- Other info: This role includes keyholder responsibilities and opportunities for growth within the company.
The predicted salary is between 28800 - 43200 £ per year.
Welcome to the Wonderful World of Anna and Clara. Do you have a passion for retail, customer service, and leadership? Søstrene Grene is seeking an exceptional Supervisor with a proven track record in fast-paced retail environments.
A Supervisor at Søstrene Grene has a busy and diverse role. Supervisor responsibilities include:
- Managing the effective workflow of the shop floor
- Identifying tasks that need to be completed and delegating jobs to the right people
- Ensuring shop floor is always well stocked, communicating to staff what areas need to be refilled
- Supervising work, evaluating performance, and providing feedback to colleagues and/or your manager as required
- Creating a positive and proactive work environment for your Team, by leading with a 'can-do' attitude
- Managing conflict
- Training new hires
- Keyholder duties, including opening and closing the store
- Assuming additional management responsibilities as may be required in the absence of the Management team
- Assisting with staff scheduling as required
- Receiving, processing, and organising store deliveries
- Sign writing in line with established guidelines
- Processing customer payments using the shop's Point of Sale (POS) system
- End of day cashing up and float management
- Cash Safe management and G4S lodgements
- Addressing and resolving customers complaints in a professional manner
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
We look forward to hearing from you!
24 Hrs Supervisor- Aberdeen employer: Sostrene Grene
Contact Detail:
Sostrene Grene Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 24 Hrs Supervisor- Aberdeen
✨Tip Number 1
Familiarise yourself with Søstrene Grene's brand values and customer service philosophy. Understanding their approach will help you align your responses during interviews and demonstrate that you're a great fit for their team.
✨Tip Number 2
Prepare examples from your past experience that showcase your leadership skills and ability to manage a team in a retail environment. Be ready to discuss how you've successfully delegated tasks and resolved conflicts.
✨Tip Number 3
Showcase your knowledge of effective workflow management on the shop floor. Think about how you would ensure the store is well-stocked and how you would motivate your team to maintain high standards.
✨Tip Number 4
Demonstrate your customer service skills by preparing to discuss how you've handled customer complaints in the past. Highlight your ability to create a positive shopping experience, as this is crucial for the Supervisor role.
We think you need these skills to ace 24 Hrs Supervisor- Aberdeen
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Supervisor position at Søstrene Grene. Tailor your application to highlight your relevant experience in retail and leadership.
Craft a Strong CV: Ensure your CV showcases your experience in fast-paced retail environments, focusing on your leadership skills, team management, and customer service achievements. Use bullet points for clarity and impact.
Write a Compelling Cover Letter: In your cover letter, express your passion for retail and customer service. Provide specific examples of how you've successfully managed teams, resolved conflicts, and created a positive work environment in previous roles.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Sostrene Grene
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail and customer service during the interview. Share specific examples of how you've successfully engaged with customers in previous roles, as this will demonstrate your genuine interest in the position.
✨Highlight Leadership Experience
Since the role involves supervising staff and managing workflows, be prepared to discuss your leadership experience. Provide examples of how you've effectively delegated tasks, trained new employees, and created a positive team environment in past positions.
✨Demonstrate Problem-Solving Skills
Be ready to discuss how you've handled conflicts or customer complaints in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your ability to resolve issues professionally and efficiently.
✨Familiarise Yourself with the Company
Research Søstrene Grene and understand their values, products, and customer service philosophy. This knowledge will help you tailor your responses and show that you're genuinely interested in being part of their team.
