At a Glance
- Tasks: Lead a dynamic team, manage shop floor operations, and ensure excellent customer service.
- Company: Join Søstrene Grene, a vibrant retail brand known for its unique products and friendly atmosphere.
- Benefits: Enjoy flexible hours, a supportive work environment, and opportunities for personal growth.
- Why this job: Be part of a fun team, develop leadership skills, and make a real impact in retail.
- Qualifications: Previous retail experience and a passion for customer service are essential.
- Other info: Must be available for varied shifts, including weekends.
Welcome to the Wonderful World of Anna and Clara
Do you have a passion for retail, customer service, and leadership?
Søstrene Grene is seeking an exceptional Supervisor with a proven track record in fast-paced retail environments.
A Supervisor at Søstrene Grene has a busy and diverse role.
Supervisor responsibilities include managing the effective workflow of the shop floor, delegating tasks, supervising staff and tasks, training new starters, setting a high example, and creating a good Team spirit.
Other responsibilities include:
- Managing the effective workflow of the shop floor
- Identifying tasks that need to be completed and delegating jobs to the right people
- Ensuring shop floor is always well stocked, communicating to staff what areas need to be refilled.
- Supervising work, evaluating performance, and providing feedback to colleagues and/or your manager as required.
- Creating a positive and proactive work environment for your Team, by leading with a \’can-do\’ attitude.
- Managing conflict
- Training new hires
- Keyholder duties, including opening and closing the store
- Assuming additional management responsibilities as may be required in the absence of the Management team.
- Assisting with staff scheduling as required
- Receiving, processing, and organising store deliveries
- Sign writing in line with established guidelines.
- Processing customer payments using the shop\’s Point of Sale (POS) system.
- End of day cashing up and float management.
- Cash Safe management and G4S lodgements
- Addressing and resolving customers complaints in a professional manner.
The role needs flexible availability including Morning/Afternoon/Weekends
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
We look forward to hearing from you!
20 Hours Supervisor- Bangor employer: Sostrene Grene
Contact Detail:
Sostrene Grene Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 20 Hours Supervisor- Bangor
✨Tip Number 1
Familiarise yourself with Søstrene Grene's brand and values. Understanding their unique approach to retail and customer service will help you align your responses during interviews and demonstrate your passion for the role.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be ready to share specific examples of how you've successfully managed teams, resolved conflicts, or trained new staff, as these are key responsibilities for the Supervisor position.
✨Tip Number 3
Prepare to discuss your ability to maintain a positive work environment. Think of instances where you've motivated your team or created a 'can-do' atmosphere, as this aligns perfectly with what Søstrene Grene is looking for.
✨Tip Number 4
Be flexible and ready to showcase your availability. Since the role requires working various shifts, including weekends, emphasising your willingness to adapt your schedule can set you apart from other candidates.
We think you need these skills to ace 20 Hours Supervisor- Bangor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Supervisor position at Søstrene Grene. Tailor your application to highlight relevant experience in retail, customer service, and leadership.
Craft a Strong CV: Ensure your CV showcases your experience in fast-paced retail environments. Highlight specific achievements, such as managing teams, improving customer satisfaction, or increasing sales, to demonstrate your suitability for the role.
Write a Compelling Cover Letter: In your cover letter, express your passion for retail and customer service. Provide examples of how you've successfully led teams and created a positive work environment. Make sure to mention your flexible availability, as this is crucial for the role.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Sostrene Grene
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail and customer service during the interview. Share specific examples of how you've successfully engaged with customers in the past, as this will demonstrate your genuine interest in the role.
✨Highlight Leadership Experience
Since the position requires supervising staff and managing workflows, be prepared to discuss your previous leadership experiences. Talk about how you've motivated a team, delegated tasks effectively, and handled any conflicts that arose.
✨Demonstrate Problem-Solving Skills
Prepare to discuss scenarios where you've had to resolve customer complaints or manage unexpected challenges. This will show that you can maintain a positive work environment and handle pressure, which is crucial for a Supervisor role.
✨Ask Insightful Questions
At the end of the interview, ask questions that reflect your understanding of the company and the role. Inquire about team dynamics, training processes for new hires, or how they measure success in the Supervisor position. This shows your interest and engagement.