At a Glance
- Tasks: Lead daily store operations and inspire a team to deliver excellent customer service.
- Company: Join Søstrene Grene, a family business spreading joy across Europe since 1973.
- Benefits: Enjoy competitive salary, 28 days leave, staff discounts, and ongoing training.
- Other info: Flexible hours and a supportive culture focused on personal growth.
- Why this job: Be part of a creative environment where you can grow and make an impact.
- Qualifications: 2+ years in retail management with strong leadership and organisational skills.
The predicted salary is between 25000 - 30000 £ per year.
This contract is for 40 hours per week and will require availability to work weekdays, evenings and weekends, in accordance with the monthly rota.
About us
Anna and Clara invite you into a sensual world of classical music, aesthetics, and comfort. The story of Søstrene Grene began in 1973 in Aarhus, Denmark, centred around the two Grene sisters and their philosophy of bringing small moments of joy into everyday life. Today, Søstrene Grene has more than 400 stores across 17 European countries and continues to grow, bringing the wonderful world of Anna and Clara to more and more customers. As a family business, we place great importance on ethical behaviour towards employees, customers, society, and the environment.
About the role
As Assistant Store Manager, you play a vital role in bringing the Søstrene Grene universe to life in store. Working closely with the Store Manager, you will help lead the day‑to‑day operations, inspire the team, and ensure every customer enjoys a warm, welcoming, and memorable experience. You are a visible role model on the shop floor, leading by example through excellent customer service, strong organisation, and a calm, supportive leadership style. This is a hands‑on and varied position, ideal for someone ready to take the next step in retail management within a creative and fast‑paced environment. When the Store Manager is absent, you will confidently take responsibility for the store, ensuring smooth operations and maintaining the sisters’ beautiful standards.
Your responsibilities
- Supporting the Store Manager in the day‑to‑day running of the store and its commercial success
- Acting as a role model on the shop floor, delivering excellent customer service at all times
- Helping to create a welcoming, inspiring environment for customers
- Ensuring the Søstrene Grene brand image is upheld through outstanding visual merchandising and shop floor standards
- Maintaining a high level of cleanliness, hygiene, and organisation throughout the store
- Motivating and supporting the team to meet and exceed targets
- Helping to build and sustain a positive, collaborative team culture
- Supporting stock room management, stock replenishment, and processing deliveries
- Assisting with training and onboarding new team members, as well as developing existing colleagues
- Ensuring store procedures, ways of working, and compliance standards are followed
- Maintaining health, safety, hygiene, and security standards while on shift
- Taking full responsibility for the store in the absence of the Store Manager
What we’re looking for
As an Assistant Store Manager, you bring enthusiasm, reliability, and a genuine passion for retail. You enjoy supporting others, take pride in high standards, and thrive in a busy and creative store environment. We’re looking for someone who has:
- Proven supervisory or management experience in a fast‑paced retail environment (ideally 2 years or more)
- A warm, supportive, and approachable leadership style
- The confidence to guide, motivate, and support a team on the shop floor
- Strong organisational skills and a hands‑on attitude
- An eye for visual merchandising and store presentation
- Flexibility with availability, including weekdays, weekends, early and late shifts
- A responsible, dependable nature and clear communication skills
- A willingness to learn, develop, and progress within the business
At Søstrene Grene, we believe in spreading joy and “Hygge” in everything we do. As Assistant Store Manager, you will be instrumental in supporting the atmosphere of the store, strengthening the team, and ensuring every customer leaves inspired. We value ambition, creativity, and personal growth, and we are committed to supporting you with training, coaching, and opportunities to progress.
You will also enjoy:
- A competitive salary depending on experience
- 28 days paid annual leave, inclusive of bank holidays
- Staff discount to treat you and your home
- Full training and ongoing development
- A confidential Employee Assistance Programme with access to counselling and professional services
Location: Princess Way, Swansea / unit 6, 26-28 Princess Way, Swansea SA1 2HS, UK, United Kingdom
Assistant Store Manager- Swansea, Søstrene Grene employer: Søstrene Grene Import A/S
At Søstrene Grene, we pride ourselves on being an exceptional employer that fosters a warm and collaborative work culture in our Swansea store. With a strong commitment to employee development, we offer comprehensive training and growth opportunities, alongside competitive salaries and generous benefits such as staff discounts and a supportive Employee Assistance Programme. Join us in creating joyful experiences for our customers while thriving in a creative and fast-paced retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager- Swansea, Søstrene Grene
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Søstrene Grene Import A/S, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Søstrene Grene Import A/S!
We think you need these skills to ace Assistant Store Manager- Swansea, Søstrene Grene
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Søstrene Grene Import A/S, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Søstrene Grene Import A/S and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Søstrene Grene Import A/S that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Søstrene Grene Import A/S
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
