At a Glance
- Tasks: Lead the store, inspire customers, and create a magical shopping experience.
- Company: Join Søstrene Grene, a growing brand with over 400 stores worldwide.
- Benefits: Enjoy staff discounts, full training, and access to professional support services.
- Other info: Flexible hours with opportunities for personal growth in a vibrant environment.
- Why this job: Be part of a creative team that spreads joy and 'Hygge' every day.
- Qualifications: Experience in a supervisory role and a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
This contact is for 24 hours per week and will require the availability to work evenings and weekends, in accordance with the monthly rota.
About us
Anna and Clara invite you into a sensual world of classical music, aesthetics, and comfort. The story of Søstrene Grene began in 1973 in Aarhus/Denmark and is based around the two Grene sisters, Anna and Clara. Today, Søstrene Grene has over 400 stores worldwide and is continuing to grow, bringing the wonderful world of Anna and Clara to more and more customers.
About the role
As a Supervisor at Søstrene Grene, you’ll enable our customers to experience the wonderful world of Anna and Clara with all their senses, from the moment they walk through the door to the moment they leave inspired. It’s a busy and diverse role, where you will support the management team in leading the store, driving performance, and ensuring every customer enjoys an exceptional and immersive shopping experience.
You will also:
- Be responsible for opening and closing the store, with keyholder responsibilities.
- Maintain outstanding housekeeping and visual merchandising standards throughout the store, including on the shop floor and behind the scenes.
- Be actively involved in our creative merchandising displays and areas around the store.
- Unpack and process the weekly delivery of our products. This involves using heavy roll cages to make sure our store is always full of wonderful finds.
- Serve customers and ensure every customer has a positive experience in store.
- Provide excellent customer service and operate the cash register, greeting each customer with a smile and ensuring they have a memorable experience.
- Contribute towards reaching sales targets by staying informed and connected to product knowledge.
- Handwrite signs to give the store and shopping experience a personal touch (we’ll guide you on Anna & Clara’s handwriting style!)
- In the absence of the Store Manager and Assistant Manager, take responsibility for day‑to‑day operations, stock replenishment, delegating tasks and the monitoring of store figures.
- Leading by example, you’ll inspire and guide your colleagues, creating a positive, creative environment in the store.
- Play a key role in representing Søstrene Grene’s values and helping the store thrive, all while being the friendly face of our brand in every interaction.
- Maintain health, hygiene, and safety standards whilst on shift.
What we’re looking for
As a Supervisor, you like to put a smile on people’s faces and make sure their day is a little more wonderful than it was before entering the store. You enjoy an active working day, making sure the shelves always look perfect and the customers find what they need. You love that your days never look the same and that there are always new products in the store within everything from home interior items to hobby supplies, candles, kitchen products and furniture. You are creative and have a keen sense of aesthetics, but lifting boxes is no problem for you either.
- Demonstrable experience in a Supervisor or similar role.
- A confident communicator who understands how to engage and motivate others.
- Someone with a kind, helpful, and considerate approach who treats customers and team members with care.
- A willingness to learn and grow.
- Flexibility with availability, including the ability to work both weekdays and weekends, as well as early and late shifts.
- Strong organisational skills and have previous experience in a fast‑paced company.
- A responsible approach and excellent communication skills so you can provide your colleagues with feedback to help develop themselves and the store.
We believe in spreading joy and “Hygge” in everything we do. As a key part of our team, we value ambition and creativity, and we’ll provide the space and support you need to grow.
We also offer:
- Staff discount to treat you and your home.
- Full training to welcome you to the Company and ongoing training and coaching to support you in your role.
- A confidential Employee Assistance Programme with access to counselling and other professional services.
Have we sparked your interest? Then please apply and send us your CV.
Location: Nessgate, 6, YO1 9FY, United Kingdom
Supervisor 24 hours – York, Søstrene Grene employer: Søstrene Grene Import A/S
At Søstrene Grene, we pride ourselves on creating a vibrant and supportive work environment where creativity flourishes and every team member is valued. As a Supervisor in our York store, you will enjoy flexible working hours, comprehensive training, and a generous staff discount, all while contributing to a culture that celebrates joy and 'Hygge'. With opportunities for personal growth and development, you will play a vital role in delivering exceptional customer experiences in a unique retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor 24 hours – York, Søstrene Grene
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Søstrene Grene Import A/S, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Supervisor 24 hours – York, Søstrene Grene
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Søstrene Grene Import A/S that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Søstrene Grene Import A/S will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Søstrene Grene Import A/S and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Søstrene Grene Import A/S
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Søstrene Grene Import A/S, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Søstrene Grene Import A/S!
