At a Glance
- Tasks: Deliver exceptional customer service and maintain a visually stunning store environment.
- Company: Join Søstrene Grene, a growing brand with over 400 stores worldwide.
- Benefits: Enjoy staff discounts, full training, and access to professional support services.
- Other info: Flexible hours with opportunities for growth in a dynamic retail environment.
- Why this job: Be part of a creative team that spreads joy and 'Hygge' every day.
- Qualifications: Customer service experience and a proactive, friendly attitude are preferred.
The predicted salary is between 22000 - 26400 £ per year.
This contract is for 16 hours per week and will require availability to work evenings and weekends, in accordance with the monthly rota.
About Us
Anna and Clara invite you into a sensual world of classical music, aesthetics, and comfort. The story of Søstrene Grene began in 1973 in Aarhus/Denmark and is based around the two Grene sisters, Anna and Clara. Today, Søstrene Grene has over 400 stores worldwide and is continuing to grow, bringing the wonderful world of Anna and Clara to more and more customers.
About the role
As a Store Assistant at Søstrene Grene, you’ll enable our customers to experience the wonderful world of Anna and Clara with all their senses, from the moment they walk through the door to the moment they leave inspired. In this varied and hands-on role, you’ll work alongside a team that shares a passion for supporting and celebrating each other, making work feel less like work. Your focus will be on providing exceptional customer service whilst ensuring that our store always looks its best.
You will also:
- Maintain outstanding housekeeping and visual merchandising standards throughout the store, including on the shop floor and behind the scenes.
- Provide excellent customer service and operate the cash register, greeting each customer with a smile and ensuring they have a memorable experience.
- Be actively involved in our creative merchandising displays and areas around the store.
- Unpack and process the weekly delivery of our products. This involves using heavy roll cages to make sure our store is always full of wonderful finds.
- Serve customers and ensure every customer has a positive experience in store.
- Contribute towards reaching sales targets by staying informed and connected to product knowledge.
- Handwrite signs to give the store and shopping experience a personal touch (we’ll guide you on Anna & Clara’s handwriting style!).
- Play a key role in representing Søstrene Grene’s values and helping the store thrive, all while being the friendly face of our brand in every interaction.
- Maintain health, hygiene, and safety standards whilst on shift.
What we’re looking for
As a Store Assistant, you like to put a smile on people’s faces and make sure their day is a little more wonderful than it was before entering the store. You enjoy an active working day, making sure the shelves always look perfect and the customers find what they need. You love that your days never look the same and that there are always new products in the store within everything from home interior items to hobby supplies, candles, kitchen products and furniture. You are creative and have a keen sense of aesthetics, but lifting boxes is no problem for you either.
Someone with a kind, helpful, and considerate approach who treats customers and team members with care. Experience in a similar customer-focused role is desirable. Flexibility with availability, including the ability to work both weekdays and weekends, as well as early and late shifts. A proactive approach with a willingness to learn and grow.
We believe in spreading joy and 'Hygge' in everything we do. As a key part of our team, we value ambition and creativity, and we’ll provide the space and support you need to grow.
We also offer:
- Staff discount to treat you and your home.
- Full training to welcome you to the Company and ongoing training and coaching to support you in your role.
- A confidential Employee Assistance Programme with access to counselling and other professional services.
Have we sparked your interest? Then please apply and send us your CV.
Location: Nessgate, 6, YO1 9FY, United Kingdom
Store Assistant (16 Hours) - York, Søstrene Grene employer: Søstrene Grene Import A/S
At Søstrene Grene, we pride ourselves on creating a vibrant and supportive work environment where creativity and customer service flourish. As a Store Assistant in York, you will enjoy flexible hours, comprehensive training, and a generous staff discount, all while being part of a team that values joy and 'Hygge' in every interaction. With opportunities for personal growth and a commitment to employee well-being, Søstrene Grene is an excellent employer for those looking to make a meaningful impact in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant (16 Hours) - York, Søstrene Grene
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Søstrene Grene Import A/S, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Store Assistant (16 Hours) - York, Søstrene Grene
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Søstrene Grene Import A/S that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Søstrene Grene Import A/S will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Søstrene Grene Import A/S and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Søstrene Grene Import A/S
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Søstrene Grene Import A/S, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Søstrene Grene Import A/S!
