At a Glance
- Tasks: Lead a vibrant retail team and ensure exceptional customer service in our Edinburgh store.
- Company: Join Søstrene Grene, a dynamic retail brand with a beautiful store ambience.
- Benefits: Enjoy 28 days paid leave, staff discounts, and ongoing training.
- Other info: Be part of a supportive team with opportunities for personal growth.
- Why this job: Make an impact in a fast-paced environment while developing your leadership skills.
- Qualifications: 2+ years of retail management experience and strong people skills required.
The predicted salary is between 25000 - 30000 £ per year.
Store Manager
Do you love retail and customer service, and have strong Store Manager experience of at least 2 years in a fast‑paced retail store?
Then Søstrene Grene is looking for you as our Store Manager to run our wonderful store in Edinburgh!
This is an exciting and varied job in a beautiful ambience and dynamic environment.
Job Summary
As Store Manager you will be responsible for the overall management and commercial success of the store, ensuring exceptional operational, customer service and store presentation standards are continually being met.
Your responsibilities will include planning and directing day‑to‑day operations, developing strategies, creating store policies to improve customer service, driving footfall and increasing sales and profitability, maintaining exceptional store standards and fostering a positive working environment for your team.
Key Responsibilities
- Achieve sales targets while minimizing costs and managing staff budgets.
- Lead and motivate your team, ensuring excellent customer service and operational efficiency.
- Recruit, train, and manage staff, setting performance expectations.
- Handle scheduling, forecasting staffing needs, and managing store operations.
- Preparing and reviewing management reports to plan tasks, review performance and drive sales.
- Ensure high standards in visual merchandising and store presentation.
- Maintain a safe working environment and uphold security procedures.
- Support business efficiency initiatives and assist other stores as needed.
- Manage cash handling, POS operations, and end‑of‑day processes.
- Responsible for cash safe management and G4S lodgements.
- Serve as a keyholder with responsibility for store security and opening/closing duties.
Qualifications
- Minimum of 2 years of store management experience in a fast‑paced retail environment.
- Proven ability to achieve sales targets and manage budgets.
- Strong leadership, training, and people management skills.
- Excellent communication and customer‑service abilities.
- Ability to handle cash, POS and reporting systems.
- What You’ll Get
- 28 days paid annual leave, inclusive of bank holidays.
- Store staff discount.
- Full training plus ongoing coaching and development.
- Confidential Employee Assistance Programme with 24/7 access to counselling and other professional services.
- Location
Units 14 to 18 Waverley Market, EH1 1BQ, Edinburgh, United Kingdom.
Apply Now
Have we sparked your interest? Then apply and send us your CV!
- Contact: Søstrene Grene – Åboulevarden 21, 8000 Aarhus C, Denmark – E‑mail:
- #J-18808-Ljbffr
Store Manager- Edinburgh employer: Søstrene Grene Import A/S
Søstrene Grene is an exceptional employer that fosters a warm and collaborative work culture, where creativity and personal growth are at the forefront. As an Assistant Store Manager in Lincoln, you will benefit from comprehensive training, a competitive salary, and a generous staff discount, all while being part of a family business that values ethical practices and employee well-being. With opportunities for career advancement and a supportive team environment, you will play a key role in creating memorable experiences for customers and inspiring your colleagues every day.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager- Edinburgh
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Søstrene Grene Import A/S, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Søstrene Grene Import A/S!
We think you need these skills to ace Store Manager- Edinburgh
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Søstrene Grene Import A/S, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Søstrene Grene Import A/S and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Søstrene Grene Import A/S that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Søstrene Grene Import A/S
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
