At a Glance
- Tasks: Lead a dynamic team in a fast-paced retail environment and ensure smooth store operations.
- Company: Join Søstrene Grene, a vibrant retail brand with a passion for home and hobby.
- Benefits: Enjoy flexible hours, competitive pay, and a supportive work culture.
- Other info: Great opportunity for career growth in a beautiful and dynamic setting.
- Why this job: Be part of an exciting journey in retail and make a real impact on customer experiences.
- Qualifications: Strong organisational skills and a passion for customer service are essential.
The predicted salary is between 24000 - 30000 £ per year.
Do you love retail, have strong operational and organisational skills, have experience with new store openings, and enjoy a varied and busy role in a fast-paced retail business? Then Søstrene Grene is looking for you as their new Supervisor! This is an exciting and varied job in a beautiful ambience and dynamic environment.
We are looking for personable and positive team players who have a passion for all things home and hobby. You must be flexible, proactive and enjoy giving great customer service. A Supervisor at Søstrene Grene has a busy and diverse role. Supervisors are third in line in terms of management, after the Store Manager and Assistant Store Manager.
Responsibilities
- Managing the effective workflow of the shop floor
- Identifying tasks that need to be completed and delegating jobs to the right people
- Ensuring shop floor is always well stocked, communicating to staff what areas need to be refilled
- Supervising work, evaluating performance, and providing feedback to colleagues and/or your manager as required
- Creating a positive and proactive work environment for your Team, by leading with a ‘can-do’ attitude
- Managing conflict
- Training new hires
- Keyholder duties, including opening and closing the store
- Assuming additional management responsibilities as may be required in the absence of the Management team
- Assisting with staff scheduling as required
- Receiving, processing, and organising store deliveries
- Sign writing in line with established guidelines
- Processing customer payments using the shop's Point of Sale (POS) system
- End of day cashing up and float management
- Cash Safe management and G4S lodgements
- Addressing and resolving customers complaints in a professional manner
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Location: Ferryquay Street, Unit 1B Richmond Centre, Londonderry BT48 6PE, United Kingdom
24hr Fully Flex Supervisor- Derry employer: Søstrene Grene Import A/S
Søstrene Grene is an exceptional employer that fosters a warm and collaborative work culture, where creativity and personal growth are at the forefront. As an Assistant Store Manager in Lincoln, you will benefit from comprehensive training, a competitive salary, and a generous staff discount, all while being part of a family business that values ethical practices and employee well-being. With opportunities for career advancement and a supportive team environment, you will play a key role in creating memorable experiences for customers and inspiring your colleagues every day.
StudySmarter Expert Advice🤫
We think this is how you could land 24hr Fully Flex Supervisor- Derry
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Søstrene Grene Import A/S, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Søstrene Grene Import A/S!
We think you need these skills to ace 24hr Fully Flex Supervisor- Derry
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Søstrene Grene Import A/S, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Søstrene Grene Import A/S and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Søstrene Grene Import A/S that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Søstrene Grene Import A/S
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
