At a Glance
- Tasks: Lead a dynamic retail team and ensure exceptional customer service in a fast-paced environment.
- Company: Join Søstrene Grene, a family business with a rich history and ethical values.
- Benefits: Enjoy 28 days paid leave, staff discounts, and ongoing training.
- Other info: Be part of a growing company with over 320 stores worldwide.
- Why this job: Make a real impact in a beautiful store while developing your leadership skills.
- Qualifications: 2+ years of Store Manager experience in retail and a passion for customer service.
The predicted salary is between 24995 - 30549 £ per year.
Welcome to the wonderful of Anna and Clara
Do you love retail and customer service, and have strong Store Manager experience of at least 2 years in a fast-paced retail store?
Then Søstrene Grene is looking for you as our Store Manager to run our wonderful store in Londonderry/ Derry !
This is an exciting and varied job in a beautiful ambience and dynamic environment.
As Store Manager you will be responsible for the overall management and commercial success of the store, ensuring exceptional operational, customer service and store presentation standards are continually being met.
Your responsibilities as Store Manager will be varied and include planning and directing the day-to-day operations of the store, developing strategies, and creating store policies to improve customer service, driving footfall and increasing sales and profitability.
You will maintain exceptional store standards and foster a positive working environment for your team.
This is a very hands-on, shopfloor based management role so you must enjoy a fast paced working environment.
- Achieve sales targets while minimizing costs and managing staff budgets.
- Lead and motivate your team, ensuring excellent customer service and operational efficiency.
- Recruit, train, and manage staff, setting performance expectations.
- Handle scheduling, forecasting staffing needs, and managing store operations
- Preparing and reviewing management reports to plan tasks, review performance and drive sales.
- Ensure high standards in visual merchandising and store presentation.
- Maintain a safe working environment and uphold security procedures.
- Support business efficiency initiatives and assist other stores as needed.
- Manage cash handling, POS operations, and end-of-day processes.
- Responsible for cash safe management and G4S lodgements
- Serve as a keyholder with responsibility for store security and opening/closing duties.
What you will get
- 28 days paid annual leave inclusive of bank holidays
- Staff discount to treat you and your home
- Full training to welcome you to the Company and ongoing training and coaching to support you in your role.
- A confidential Employee Assistance Programme with 24/7 access to counselling and other professional services
Anna and Clara invite you into a sensual world of classical music, aesthetics, and comfort.
The story of Søstrene Grene began in 1973 in Aarhus/Denmark and is based around the two Grene sisters, Anna and Clara.
As a family business, the Company attaches great importance to ethical behaviour towards employees, customers, society and the environment.
Today, Søstrene Grene has over 320 stores worldwide and is continuing to grow, bringing the wonderful world of Anna and Clara to more and more customers.
Location
Ferryquay Street, Unit 1B Richmond Centre, Londonderry BT48 6PE, UK, BT48 6PE, United Kingdom
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Locations
Store Manager 40hrs - Londonderry/ Derry employer: Søstrene Grene Import A/S
Søstrene Grene in Barnstaple offers a vibrant work environment where creativity and customer service are at the heart of our operations. As a part-time Store Supervisor, you will enjoy flexible shifts that allow for a healthy work-life balance while being part of a supportive team dedicated to delivering exceptional shopping experiences. We prioritise employee growth and development, ensuring that you have opportunities to enhance your skills and advance within our expanding company.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager 40hrs - Londonderry/ Derry
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Søstrene Grene Import A/S, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Søstrene Grene Import A/S!
We think you need these skills to ace Store Manager 40hrs - Londonderry/ Derry
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Søstrene Grene Import A/S, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Søstrene Grene Import A/S and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Søstrene Grene Import A/S that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Søstrene Grene Import A/S
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
