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For Companies At a Glance
- Tasks: Lead the store, inspire customers, and create a magical shopping experience.
- Company: Join Søstrene Grene, a growing brand with over 400 stores worldwide.
- Benefits: Enjoy staff discounts, full training, and access to professional support services.
- Other info: Flexible hours with opportunities for personal and professional growth.
- Why this job: Be part of a creative team that spreads joy and 'Hygge' every day.
- Qualifications: Experience in a supervisory role and a passion for customer service.
The predicted salary is between 12 - 14 £ per hour.
This contact is for 12 hours per week and will require the availability to work evenings and weekends, in accordance with the monthly rota.
About us
Anna and Clara invite you into a sensual world of classical music, aesthetics, and comfort. The story of Søstrene Grene began in 1973 in Aarhus/Denmark and is based around the two Grene sisters, Anna and Clara. Today, Søstrene Grene has over 400 stores worldwide and is continuing to grow, bringing the wonderful world of Anna and Clara to more and more customers.
About the role
As a Supervisor at Søstrene Grene, you’ll enable our customers to experience the wonderful world of Anna and Clara with all their senses, from the moment they walk through the door to the moment they leave inspired. It’s a busy and diverse role, where you will support the management team in leading the store, driving performance, and ensuring every customer enjoys an exceptional and immersive shopping experience.
You will also:
- Be responsible for opening and closing the store, with keyholder responsibilities.
- Maintain outstanding housekeeping and visual merchandising standards throughout the store, including on the shop floor and behind the scenes.
- Be actively involved in our creative merchandising displays and areas around the store.
- Unpack and process the weekly delivery of our products. This involves using heavy roll cages to make sure our store is always full of wonderful finds.
- Serve customers and ensure every customer has a positive experience in store.
- Provide excellent customer service and operate the cash register, greeting each customer with a smile and ensuring they have a memorable experience.
- Contribute towards reaching sales targets by staying informed and connected to product knowledge.
- Handwrite signs to give the store and shopping experience a personal touch (we’ll guide you on Anna & Clara’s handwriting style!)
- In the absence of the Store Manager and Assistant Manager, take responsibility for day-to-day operations, stock replenishment, delegating tasks and the monitoring of store figures.
- Leading by example, you’ll inspire and guide your colleagues, creating a positive, creative environment in the store.
- Play a key role in representing Søstrene Grene’s values and helping the store thrive, all while being the friendly face of our brand in every interaction.
- Maintain health, hygiene, and safety standards whilst on shift.
What we’re looking for
As a Supervisor, you like to put a smile on people’s faces and make sure their day is a little more wonderful than it was before entering the store. You enjoy an active working day, making sure the shelves always look perfect and the customers find what they need. You love that your days never look the same and that there are always new products in the store within everything from home interior items to hobby supplies, candles, kitchen products and furniture. You are creative and have a keen sense of aesthetics, but lifting boxes is no problem for you either.
- Demonstrable experience in a Supervisor or similar role.
- A confident communicator who understands how to engage and motivate others.
- Someone with a kind, helpful, and considerate approach who treats customers and team members with care.
- A willingness to learn and grow.
- Flexibility with availability, including the ability to work both weekdays and weekends, as well as early and late shifts.
- Strong organisational skills and have previous experience in a fast-paced company.
- A responsible approach and excellent communication skills so you can provide your colleagues with feedback to help develop themselves and the store.
We believe in spreading joy and “Hygge” in everything we do. As a key part of our team, we value ambition and creativity, and we’ll provide the space and support you need to grow.
Staff discount to treat you and your home. Full training to welcome you to the Company and ongoing training and coaching to support you in your role. A confidential Employee Assistance Programme with access to counselling and other professional services.
Have we sparked your interest? Then please apply and send us your CV.
Supervisor (12 hours) - Carlisle, Søstrene Grene employer: Søstrene Grene Import A/S
Contact Detail:
Søstrene Grene Import A/S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (12 hours) - Carlisle, Søstrene Grene
✨Tip Number 1
Get to know the company! Before your interview, dive into Søstrene Grene's story and values. This will help you connect with the brand and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with customers daily, think of examples where you've made someone's day better. Share these stories during your interview to highlight your experience.
✨Tip Number 3
Show off your creativity! Bring ideas for visual merchandising or customer engagement to the table. This will demonstrate your proactive approach and passion for creating a wonderful shopping experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Søstrene Grene family right from the start!
We think you need these skills to ace Supervisor (12 hours) - Carlisle, Søstrene Grene
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values at Søstrene Grene.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience that matches the Supervisor role. Focus on your past roles, especially any supervisory or customer service positions, and showcase how you’ve made a positive impact in those environments.
Be Specific About Availability: Since this role requires flexibility with evenings and weekends, be clear about your availability in your application. This helps us understand how you can fit into our monthly rota and ensures we’re on the same page from the start.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and you’ll find all the details you need to make your application stand out!
How to prepare for a job interview at Søstrene Grene Import A/S
✨Know the Brand
Before your interview, dive into the world of Søstrene Grene. Familiarise yourself with Anna and Clara's story, their values, and the products they offer. This will not only show your genuine interest but also help you connect your experiences to their brand ethos during the conversation.
✨Showcase Your Creativity
As a Supervisor, creativity is key! Prepare examples of how you've contributed to visual merchandising or created engaging displays in previous roles. Bring along ideas on how you could enhance the store's aesthetics, as this will demonstrate your proactive approach and passion for the role.
✨Emphasise Customer Service Skills
Søstrene Grene values exceptional customer experiences. Be ready to share specific instances where you've gone above and beyond for customers. Highlight your communication skills and how you motivate others to create a positive shopping environment.
✨Flexibility is Key
Since the role requires evening and weekend availability, be prepared to discuss your schedule openly. Show that you're adaptable and willing to take on various shifts. This will reassure them that you can meet the demands of the position without any hiccups.