At a Glance
- Tasks: Deliver exceptional customer service and maintain a visually stunning store environment.
- Company: Join Søstrene Grene, a growing brand with a passion for aesthetics and comfort.
- Benefits: Enjoy staff discounts, full training, and access to professional support services.
- Other info: Flexible hours with opportunities for growth in a dynamic retail environment.
- Why this job: Be part of a creative team that spreads joy and makes every customer's day better.
- Qualifications: Customer service experience and a friendly, proactive attitude are preferred.
The predicted salary is between 10 - 12 £ per hour.
This contract is for 4 hours per week and will require availability to work weekdays, evenings and weekends, in accordance with the monthly rota.
About Us
Anna and Clara invite you into a sensual world of classical music, aesthetics, and comfort. The story of Søstrene Grene began in 1973 in Aarhus/Denmark and is based around the two Grene sisters, Anna and Clara. Today, Søstrene Grene has over 400 stores worldwide and is continuing to grow, bringing the wonderful world of Anna and Clara to more and more customers.
About the role
As a Store Assistant at Søstrene Grene, you’ll enable our customers to experience the wonderful world of Anna and Clara with all their senses, from the moment they walk through the door to the moment they leave inspired. In this varied and hands-on role, you’ll work alongside a team that shares a passion for supporting and celebrating each other, making work feel less like work. Your focus will be on providing exceptional customer service whilst ensuring that our store always looks its best.
You will also:
- Maintain outstanding housekeeping and visual merchandising standards throughout the store, including on the shop floor and behind the scenes.
- Provide excellent customer service and operate the cash register, greeting each customer with a smile and ensuring they have a memorable experience.
- Be actively involved in our creative merchandising displays and areas around the store.
- Unpack and process the weekly delivery of our products. This involves using heavy roll cages to make sure our store is always full of wonderful finds.
- Serve customers and ensure every customer has a positive experience in store.
- Contribute towards reaching sales targets by staying informed and connected to product knowledge.
- Handwrite signs to give the store and shopping experience a personal touch (we’ll guide you on Anna & Clara’s handwriting style!).
- Play a key role in representing Søstrene Grene’s values and helping the store thrive, all while being the friendly face of our brand in every interaction.
- Maintain health, hygiene, and safety standards whilst on shift.
What we’re looking for
As a Store Assistant, you like to put a smile on people’s faces and make sure their day is a little more wonderful than it was before entering the store. You enjoy an active working day, making sure the shelves always look perfect and the customers find what they need. You love that your days never look the same and that there are always new products in the store within everything from home interior items to hobby supplies, candles, kitchen products and furniture. You are creative and have a keen sense of aesthetics, but lifting boxes is no problem for you either.
Someone with a kind, helpful, and considerate approach who treats customers and team members with care. Experience in a similar customer-focused role is desirable. Flexibility with availability, including the ability to work both weekdays and weekends, as well as early and late shifts. A proactive approach with a willingness to learn and grow.
We believe in spreading joy and “Hygge” in everything we do. As a key part of our team, we value ambition and creativity, and we’ll provide the space and support you need to grow.
We also offer:
- Staff discount to treat you and your home.
- Full training to welcome you to the Company and ongoing training and coaching to support you in your role.
- A confidential Employee Assistance Programme with access to counselling and other professional services.
Location: 68A Ellis Mews, Birmingham B2 4BF, United Kingdom
Store Assistant (4 Hours) - Birmingham, Søstrene Grene employer: Søstrene Grene Import A/S
Contact Detail:
Søstrene Grene Import A/S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant (4 Hours) - Birmingham, Søstrene Grene
✨Tip Number 1
Get to know the company! Before your interview, dive into Søstrene Grene's story and values. This way, you can show how your vibe matches theirs and why you're the perfect fit for their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help a customer or handle a tricky situation. Being prepared will help you shine during the interview and show that you’re ready to create those memorable experiences.
✨Tip Number 3
Show off your creativity! Bring ideas for visual merchandising or how to enhance the customer experience. This will demonstrate your passion for the role and how you can contribute to making the store even more wonderful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Søstrene Grene family right from the start!
We think you need these skills to ace Store Assistant (4 Hours) - Birmingham, Søstrene Grene
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and creativity. Remember, we’re all about spreading joy and ‘Hygge’!
Tailor Your Application: Make sure to tailor your application to the Store Assistant role at Søstrene Grene. Highlight any relevant experience you have in customer service or retail, and mention how you can contribute to creating a wonderful shopping experience for our customers.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your skills and experiences, making it easier for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at Søstrene Grene Import A/S
✨Know the Brand
Before your interview, take some time to familiarise yourself with Søstrene Grene's story and values. Understanding the essence of Anna and Clara’s world will help you connect with the brand during your conversation and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Store Assistant, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about how you can make someone’s day a little more wonderful, just like Søstrene Grene aims to do!
✨Demonstrate Your Creativity
Since the role involves creative merchandising, be ready to discuss your ideas on visual displays or how you would enhance the shopping experience. Bring along any relevant examples of your work or even sketches to showcase your aesthetic sense and creativity.
✨Be Flexible and Proactive
Highlight your flexibility regarding working hours and your proactive approach to tasks. Share instances where you've adapted to changing situations or taken the initiative to improve processes. This will resonate well with the team-oriented and dynamic environment at Søstrene Grene.