At a Glance
- Tasks: Lead the store team, ensuring exceptional customer experiences and driving sales.
- Company: Join Sosandar, a brand that values diversity and inclusivity.
- Benefits: Enjoy 25 days holiday, 40% discount, and a supportive employee assistance programme.
- Other info: Flexible hours with opportunities for personal growth in a dynamic environment.
- Why this job: Be a brand ambassador and make a real impact on customer satisfaction.
- Qualifications: Strong leadership skills and a passion for fashion and customer service.
Supervisor
As a store Supervisor, you will deputise for the Store Manager and ensure the store runs smoothly in their absence. You will work predominantly on the shop floor, acting as a brand ambassador and driving an exceptional customer experience.
- Deputising for the Store Manager, opening & closing and also running the store effectively in their absence.
- Working predominantly on the shop floor, you’ll be a brand ambassador of Sosandar, taking pride in setting and driving an exceptional customer experience.
- Taking the lead on personal styling and building customer relationships.
- Fostering an environment of passion, enthusiasm and knowledge of the brand, demonstrating in‑depth product knowledge.
- Ensuring exceptional standards of presentation throughout the store at all times.
- Visual merchandising to showcase the Sosandar brand and drive performance.
- Delivering sales & KPI’s in store through the team.
- Demonstrating an in‑depth knowledge of Sosandar’s brand, product and customer – driving passion for other store team members and our customers.
- Acting as an escalation point for any customer queries or team concerns quickly and effectively, leaving them with a positive experience.
- Delegating tasks to team members.
- Processing deliveries in an accurate and timely manner.
- Ensuring all policies and procedures are followed and adhered to.
As an equal opportunities’ employer, we celebrate our differences and know that as a team we thrive in a diverse and inclusive environment. Sosandar, therefore, very much welcomes applications fromallindividuals.
What's in it for you?
- 25 days paid holiday pro‑ratio, plus bank holidays, plus your birthday off!
- 40% employee discount.
- Quarterly uniform allowance.
- 4% employer pension via salary sacrifice.
- Employee Assistance Programme (private GP consultations, prescriptions, physiotherapy, counselling, shopping discounts) for you, your partner and kids.
Location: Marlow, Buckinghamshire
Hours per week: Up to 32
Days per week: Varied, with some weekends required
We think you need these skills to ace Supervisor in Marlow
Customer Service Skills
Leadership Skills
Brand Ambassadorship
Visual Merchandising
Sales Performance Management
KPI Achievement
Product Knowledge
