At a Glance
- Tasks: Lead the store, enhance customer experience, and drive sales while showcasing your fashion flair.
- Company: Join Sosandar, a fast-growing online fashion brand loved by celebs and influencers.
- Benefits: Enjoy 25 days holiday, 40% discount, and a supportive work environment.
- Other info: Diverse and inclusive team culture with opportunities for personal growth.
- Why this job: Perfect for fashion lovers who thrive on connecting with people and driving success.
- Qualifications: Passion for fashion, strong communication skills, and a knack for leadership.
The predicted salary is between 11700 - 14300 £ per year.
Supervisor
We are Sosandar, one of the UK’s fastest growing online fashion brands for chic and stylish women; worn by celebs and influencers galore.
At Sosandar, we are constantly striving to push boundaries and take our business to the next level. 2024 was a very exciting year for us as we opened up our very own bricks & mortar stores for the first time!
We now have 5 beautiful stores across the UK, including on the iconic James Street in Harrogate.
If you are someone who has a love for fashion, an eye for style, loves connecting with people and thrives in an environment of ownership and autonomy then this is the perfect opportunity for you!
We are looking for a Supervisor to join us, working 21 hours per week.
What you’ll be doing
- Deputising for the Store Manager, opening & closing and also running the store effectively in their absence.
- Working predominantly on the shop floor, you’ll be a brand ambassador of Sosandar, taking pride in setting and driving an exceptional customer experience.
- Taking the lead on personal styling and building customer relationships
- Foster an environment of passion, enthusiasm and knowledge of the brand demonstrating in depth product knowledge
- Ensuring exceptional standards of presentation throughout the store at all times.
- Visual merchandising to showcase the Sosandar brand and drive performance.
- Delivering sales & KPI’s in store through the team
- Demonstrate an in-depth knowledge of Sosandar’s brand, product and customer – driving passion for other store team members and our customers.
- Act as an escalation point for any customer queries or team concerns quickly and effectively, leaving them with a positive experience.
- Delegating tasks to team members
- Processing deliveries in an accurate and timely manner.
- Ensuring all policies and procedures are followed and adhered to.
As an equal opportunities’ employer, we celebrate our differences and know that as a team we thrive in a diverse and inclusive environment.
Sosandar, therefore, very much welcomes applications fromallindividuals.
What's in it for you?
- 25 days paid holiday pro-rata, plus bank holidays, plus your birthday off!
- 40% employee discount
- Quarterly uniform allowance
- 4% employer pension via salary sacrifice
- Employee Assistance Programme (private GP consultations, prescriptions, physiotherapy, counselling, shopping discounts) for you, your partner and kids.
- Hours per week: 21
- Days per week: Varied, with some weekends required
- #J-18808-Ljbffr
Supervisor in Harrogate employer: Sosandar
Sosandar is an excellent employer located in the vibrant town of Wilmslow, offering a dynamic work culture that fosters collaboration and innovation. With hybrid working options, a comprehensive pension scheme, and an Employee Assistance Programme, employees enjoy a supportive environment that prioritises their well-being and professional growth. Join us to be part of a team where your contributions are valued and you can thrive in a fast-paced fashion industry.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Harrogate
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Sosandar, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Supervisor in Harrogate
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Sosandar that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Sosandar will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Sosandar and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Sosandar
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Sosandar, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Sosandar!
