At a Glance
- Tasks: Drive sales performance and optimise processes for a leading human risk management platform.
- Company: Join SoSafe, a fast-growing cybersecurity scale-up transforming human risk into a defence layer.
- Benefits: Enjoy flexible hours, 33 vacation days, and access to wellbeing support.
- Other info: Be part of a vibrant team culture with fun events and growth opportunities.
- Why this job: Make a real impact in cybersecurity while collaborating with top-tier professionals.
- Qualifications: 5+ years in Revenue Operations with expertise in B2B SaaS sales processes.
The predicted salary is between 49500 - 60500 £ per year.
About SoSafe
SoSafe is a leading human risk management platform designed to transform the “human factor” from a security vulnerability into a proactive layer of defense. We focus on driving measurable behaviour change and quantifiable risk reduction for our global customers.
Your Role: Drive Sales Performance & Velocity
As Revenue Operations Manager for Sales Excellence, you will be the strategic partner to our Sales leadership and the operational engine behind our Account Executives. Across the SaaS industry, sales cycles have recently increased by 3-4 weeks on average. Furthermore, industry-wide SQL to Closed-Won conversion rates have dropped. Your core mission is to counteract these market headwinds by optimizing our sales mechanics, critical processes, and pipeline management. You will ensure that our AEs spend less time on administrative friction and more time executing a frictionless, high-converting sales process tailored to our mid-market European buyers.
What You Will Own (key Responsibilities)
- Operationalize the 2026 ICP: Drive strict alignment with our new Ideal Customer Profile, focusing our AE efforts on corporate to mid-enterprise EU organizations with 500 to 5,000 employees. Equip the sales team to prioritize accounts in regulated industries (e.g., Manufacturing, Finance, Healthcare) that are driven by compliance mandates like NIS2 and DORA.
- Optimize our Buyer Journey: Tailor our Salesforce deal stages and qualification methodology to engage the right stakeholders at the right time. Specifically, build workflows that help AEs navigate the Head of IT, who acts as the primary decision-maker in our core mid-market deals.
- Pipeline & Forecasting: Manage our Clari forecasting architecture to move the sales organization from 'available data' to 'actionable insights.' Track and optimize foundational sales metrics such as Pipeline Velocity, Average Time in Stage, and Stage Conversion. Ensure pipeline health by maintaining a target Pipeline Coverage ratio of 3-4x.
- Deal Desk & Approval Processes: Own and refine the Deal Desk and commercial approval processes within Salesforce. Create a streamlined pricing and discounting framework that protects our margins while accelerating deal velocity.
- Tech Stack Optimization: Maximize the ROI of our GTM tech stack, acting as the business owner for tools like Salesloft or Clari. Implement AI-driven intelligence and automation to improve rep productivity.
- Cross-Functional Alignment: Act as the strategic bridge between CS, Sales and Marketing leadership as well as our Product Organisation to build a friction-free customer journey. Align sales processes with our target mid-market enterprise ICP (501–5,000 employee companies in highly regulated sectors).
What You Bring (requirements)
- Experience: 5+ years of professional experience in Revenue Operations, Sales Operations, or Sales Strategy ideally within a high-growth B2B SaaS environment.
- Sales Process Mastery: You possess a deep understanding of B2B sales methodologies (MEDDIC etc.) and know how to hardwire these frameworks directly into CRM validation rules and sales stages.
- Analytical & Financial mindset: You are highly fluent in modern SaaS and sales performance metrics. You deeply understand the mechanics of Win Rates, Sales Cycle Length, CAC Payback, Net Magic Number, and the Rule of 40.
- Tech Stack Expertise: Advanced administration and architectural experience with Salesforce (SFDC) and a leading forecasting platform (Clari preferred). Familiarity with Salesloft or similar sales engagement platforms is highly advantageous.
- Strategic Execution: You are not a reactive ticket-taker. You proactively analyze Pipeline Flow and Forecast vs. Actuals dashboards to identify bottlenecks and present data-backed recommendations to the CRO and Director of RevOps.
Why Join the SoSafe RevOps Team?
- A Seat at the Table: Our RevOps organization manages the entire GTM stack and architecture. You will have direct exposure to executive leaders (CRO, COO, and Director of RevOps) and have a large, visible impact on our profitability journey.
- Cutting-Edge Stack: We don’t tolerate legacy tech debt. You will work with a modern infrastructure, including Salesforce, HubSpot, Salesloft, Clari CoPilot, and cutting-edge tools like Clay or Claude.
- Team Culture: Join a highly collaborative group of operations professionals and GTM engineers who balance top-tier technical performance with wit, humility, and zero ego. And join our fun team events!
What we offer
- Work/Life balance: Flexible hours, 33 vacation days
- Wellbeing and financial support: Access to Open Up, corporate discounts
- Connection & community: Virtual events, collaborative team activities, and opportunities for local meet-ups
- And the list goes on: Tech equipment, referral bonuses, dog-friendly HQ
Perks and benefits listed above are for full-time employees and may vary slightly by office location. These are just a sample — you'll learn more during the interview process.
About Us
At SoSafe, we’re on a mission to make the digital world safer by addressing the human factor in cybersecurity. As one of the fastest-growing security awareness scale-ups worldwide, we leverage behavioural science and data-driven learning to empower people against cyber threats. Our Human Risk Management approach helps organisations turn their employees into their strongest line of defence. Backed by leading VCs like Highland Europe and Global Founders Capital, we’re rapidly expanding across the globe. We’re looking for team players who want to drive meaningful change in cybersecurity, take ownership of their work, and grow with us. If you thrive in a vibrant, purpose-driven environment that values innovation, diversity, and collaboration, then this is the place for you!
Revenue Operations Manager - Sales Excellence employer: SoSafe
SoSafe is an exceptional employer that prioritises work-life balance with flexible hours and generous vacation days, fostering a supportive and collaborative team culture. Employees benefit from access to wellbeing resources, corporate discounts, and opportunities for professional growth in a vibrant, purpose-driven environment. Join us in making a meaningful impact in cybersecurity while enjoying a dog-friendly HQ and engaging community events.
StudySmarter Expert Advice🤫
We think this is how you could land Revenue Operations Manager - Sales Excellence
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Revenue Operations Manager - Sales Excellence at SoSafe, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including SoSafe. Tailor your message to explain why you’re drawn to them and how you can contribute as a Revenue Operations Manager - Sales Excellence. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Revenue Operations Manager - Sales Excellence
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for SoSafe:When writing your cover letter, make sure to tailor your message specifically for SoSafe. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at SoSafe
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show SoSafe that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show SoSafe that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with SoSafe’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
