At a Glance
- Tasks: Shape product operations and enable teams to make impactful decisions at speed.
- Company: Join SoSafe, a leading human risk management provider in Europe.
- Benefits: Flexible hours, 33 vacation days, wellbeing support, and tech perks.
- Other info: Dynamic environment with opportunities for growth and community connection.
- Why this job: Be part of the solution against cybercrime while working with innovative teams.
- Qualifications: 7+ years in Product Operations and strong stakeholder management skills.
The predicted salary is between 60000 - 75000 € per year.
SoSafe has the ambition to become the leading human risk management provider in Europe. Our award-winning awareness platform triggers behavioural change by providing effective and engaging training and simulations on cybersecurity and data protection. Cybercrime is costing the world >$10 trillion annually and growing by 15% p.a. - we invite you to be part of the solution!
Location Requirement: This role is open to candidates currently based in and legally authorized to work in the UK, Portugal, or Ireland. We are unable to consider applicants outside these locations.
Your Mission: As a Staff Product Operations Manager, you will enable product ambition, confidence, and autonomy across SoSafe’s Product Development organisation, while helping teams avoid unnecessary risk and friction. Your role is to ensure that strategy, discovery, delivery, and outcomes stay meaningfully connected as we scale. You will operate as a senior individual contributor, shaping and evolving the product operating practices, rituals, and feedback loops that help teams move fast, make good decisions, and learn continuously. This is not a delivery management or project coordination role. You are here to enable strong product decisions and outcomes at speed, while reducing unnecessary friction and breaking down silos across Product, Design, and Engineering.
Here’s how you’ll make a difference:
- Help shape and evolve how product work happens at SoSafe, from strategy and discovery through delivery and learning
- Enable Product Managers to make high-quality decisions at pace, supporting clear prioritisation, sensible trade-offs, and calculated risk taking
- Partner closely with Design to improve how discovery, design intent, and delivery connect as the organisation scales
- Reduce friction and break down silos between Product, Design, and Engineering by improving shared context and ways of working
- Strengthen how customer, business, and delivery signals inform product direction and roadmap decisions
- Design and facilitate planning, review, and retrospective sessions on outcomes, learning, and continuous improvement
- Introduce systems, standards, and tools that improve focus, clarity and execution without slowing teams down
- Improve visibility into progress, risks, and decisions for teams and leadership without turning ProdOps into a reporting function
- Spot patterns where the system isn’t working well and help teams course‑correct early
What makes you a great fit:
- 7+ years of experience in Product Operations in a scaling product organisation
- Deep understanding of how strong product teams operate across discovery, delivery, and outcomes
- Strong product‑first systems thinker with a pragmatic bias for execution
- Comfortable influencing senior stakeholders and shaping decisions without formal authority
- Excellent facilitation, communication, and stakeholder management skills
- Fluent in modern product development and software delivery practices
- Hands‑on experience with tools such as Jira and Confluence
- Opinionated, proactive, and comfortable navigating ambiguity
What we offer:
- Work/Life balance: Flexible hours, 33 vacation days
- Wellbeing and financial support: Access to Open Up, corporate discounts
- Connection & community: Virtual events, collaborative team activities, and opportunities for local meet‑ups
- And the list goes on: Tech equipment, referral bonuses, dog‑friendly HQ
Product Operations Specialist employer: SoSafe
SoSafe is an exceptional employer that prioritises employee well-being and professional growth, offering flexible working hours and an impressive 33 vacation days. With a strong focus on collaboration and community, employees benefit from virtual events and local meet-ups, fostering a supportive work culture. As a Product Operations Specialist, you will play a pivotal role in shaping product strategies while enjoying access to modern tools and resources that enhance your effectiveness and career development.
StudySmarter Expert Advice🤫
We think this is how you could land Product Operations Specialist
✨Tip Number 1
Network like a pro! Reach out to current employees at SoSafe on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by understanding SoSafe's mission and values. Show us how your experience aligns with their goals in human risk management. Tailor your examples to highlight your product operations expertise!
✨Tip Number 3
Practice your facilitation skills! Since the role involves working closely with teams, be ready to demonstrate how you can improve collaboration and reduce friction during discussions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the SoSafe team.
We think you need these skills to ace Product Operations Specialist
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in Product Operations. We want to see how your skills align with our mission at SoSafe, so don’t hold back on showcasing relevant achievements!
Showcase Your Experience:With 7+ years in the field, it’s crucial to detail your past roles and responsibilities. We’re looking for a strong product-first systems thinker, so share examples of how you’ve influenced decisions and improved processes in previous positions.
Be Authentic:Let your personality shine through! We value opinionated and proactive individuals, so don’t be afraid to express your thoughts on product operations and how you can contribute to our team culture at SoSafe.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to help shape the future of human risk management!
How to prepare for a job interview at SoSafe
✨Know the Product Inside Out
Before your interview, dive deep into SoSafe's platform and understand its features, benefits, and how it stands out in the market. Familiarise yourself with their approach to human risk management and be ready to discuss how your experience aligns with their mission.
✨Showcase Your Systems Thinking
As a Product Operations Specialist, you'll need to demonstrate your ability to think systemically. Prepare examples from your past roles where you've successfully identified patterns, reduced friction, or improved processes. This will show that you can contribute to SoSafe's goal of enabling strong product decisions.
✨Prepare for Stakeholder Scenarios
Expect questions about how you've influenced senior stakeholders in previous roles. Think of specific instances where you shaped decisions without formal authority. This will highlight your communication skills and ability to navigate ambiguity, which are crucial for this role.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about SoSafe’s product development practices, team dynamics, and how they measure success. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
