At a Glance
- Tasks: Shape product operations and enable teams to make impactful decisions at speed.
- Company: Join SoSafe, a fast-growing leader in human risk management and cybersecurity.
- Benefits: Flexible hours, 33 vacation days, wellbeing support, and tech perks.
- Other info: Dynamic, collaborative culture with opportunities for growth and innovation.
- Why this job: Be part of a mission to make the digital world safer and drive meaningful change.
- Qualifications: 7+ years in Product Operations with strong stakeholder management skills.
The predicted salary is between 60000 - 80000 € per year.
SoSafe has the ambition to become the leading human risk management provider in Europe. Our award-winning awareness platform triggers behavioural change by providing effective and engaging training and simulations on cybersecurity and data protection. Cybercrime is costing the world >$10 trillion annually and growing by 15% p.a. - we invite you to be part of the solution!
Location Requirement: This role is open to candidates currently based in and legally authorized to work in the UK, Portugal, or Ireland. We are unable to consider applicants outside these locations.
Your Mission: As a Staff Product Operations Manager, you will enable product ambition, confidence, and autonomy across SoSafe’s Product Development organisation, while helping teams avoid unnecessary risk and friction. Your role is to ensure that strategy, discovery, delivery, and outcomes stay meaningfully connected as we scale. You will operate as a senior individual contributor, shaping and evolving the product operating practices, rituals, and feedback loops that help teams move fast, make good decisions, and learn continuously. This is not a delivery management or project coordination role. You are here to enable strong product decisions and outcomes at speed, while reducing unnecessary friction and breaking down silos across Product, Design, and Engineering.
Here's how you'll make a difference:
- Help shape and evolve how product work happens at SoSafe, from strategy and discovery through delivery and learning
- Enable Product Managers to make high-quality decisions at pace, supporting clear prioritisation, sensible trade-offs, and calculated risk taking
- Partner closely with Design to improve how discovery, design intent, and delivery connect as the organisation scales
- Reduce friction and break down silos between Product, Design, and Engineering by improving shared context and ways of working
- Strengthen how customer, business, and delivery signals inform product direction and roadmap decisions
- Design and facilitate planning, review, and retrospective sessions on outcomes, learning, and continuous improvement
- Introduce systems, standards, and tools that improve focus, clarity and execution without slowing teams down
- Improve visibility into progress, risks, and decisions for teams and leadership without turning ProdOps into a reporting function
- Spot patterns where the system isn’t working well and help teams course-correct early
What makes you a great fit:
- 7+ years of experience in Product Operations in a scaling product organisation
- Deep understanding of how strong product teams operate across discovery, delivery, and outcomes
- Strong product-first systems thinker with a pragmatic bias for execution
- Comfortable influencing senior stakeholders and shaping decisions without formal authority
- Excellent facilitation, communication, and stakeholder management skills
- Fluent in modern product development and software delivery practices
- Hands-on experience with tools such as Jira and Confluence
- Opinionated, proactive, and comfortable navigating ambiguity
What we offer:
- Work/Life balance: Flexible hours, 33 vacation days
- Wellbeing and financial support: Access to Open Up, corporate discounts
- Connection & community: Virtual events, collaborative team activities, and opportunities for local meet-ups
- And the list goes on: Tech equipment, referral bonuses, dog-friendly HQ
*Perks and benefits listed above are for full-time employees and may vary slightly by office location. These are just a sample — you'll learn more during the interview process.
About Us: At SoSafe, we’re on a mission to make the digital world safer by addressing the human factor in cybersecurity. As one of the fastest-growing security awareness scale-ups worldwide, we leverage behavioural science and data-driven learning to empower people against cyber threats. Our Human Risk Management approach helps organisations turn their employees into their strongest line of defence. Backed by leading VCs like Highland Europe and Global Founders Capital, we’re rapidly expanding across the globe. We’re looking for team players who want to drive meaningful change in cybersecurity, take ownership of their work, and grow with us. If you thrive in a vibrant, purpose-driven environment that values innovation, diversity, and collaboration, then this is the place for you!
Product Operations Specialist in London employer: SoSafe
SoSafe is an exceptional employer that champions a vibrant and purpose-driven work culture, offering flexible hours and 33 vacation days to ensure a healthy work-life balance. With a strong focus on employee growth, we provide access to wellbeing support, corporate discounts, and opportunities for collaboration through virtual events and local meet-ups. Join us in making a meaningful impact in cybersecurity while enjoying the benefits of a dog-friendly HQ and a supportive team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Product Operations Specialist in London
✨Tip Number 1
Network like a pro! Reach out to current employees at SoSafe on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for your application process. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by understanding SoSafe's mission and values. Familiarise yourself with their product offerings and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've tackled challenges in product operations. Use the STAR method (Situation, Task, Action, Result) to structure your answers and keep them engaging.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Product Operations Specialist in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Product Operations Specialist role. Highlight your relevant experience and skills that align with SoSafe's mission and values. We want to see how you can contribute to our goal of making the digital world safer!
Showcase Your Experience:With 7+ years in Product Operations, it's crucial to detail your past achievements. Use specific examples that demonstrate your ability to enable strong product decisions and reduce friction. We love seeing how you've made an impact in previous roles!
Be Authentic:Let your personality shine through in your application. We value authenticity and want to get a sense of who you are beyond your qualifications. Share your passion for cybersecurity and how you can help us drive meaningful change!
Apply Through Our Website:We encourage you to submit your application directly through our website. This ensures it reaches the right people and gives you the best chance to stand out. Plus, it’s super easy and straightforward!
How to prepare for a job interview at SoSafe
✨Know Your Product Operations Inside Out
Before the interview, dive deep into understanding how product operations work at SoSafe. Familiarise yourself with their approach to product development, especially how they connect strategy, discovery, and delivery. This will help you speak confidently about how you can contribute to their mission.
✨Showcase Your Facilitation Skills
Since the role involves facilitating planning and review sessions, be prepared to discuss your experience in this area. Share specific examples of how you've successfully led teams through retrospectives or planning meetings, highlighting your ability to improve collaboration and reduce friction.
✨Prepare for Stakeholder Management Scenarios
Given the need to influence senior stakeholders without formal authority, think of situations where you've navigated similar challenges. Be ready to discuss your strategies for building relationships and making impactful decisions, as this will demonstrate your fit for the role.
✨Emphasise Your Systems Thinking Approach
As a product-first systems thinker, you should articulate how you identify patterns and course-correct when things aren't working. Prepare to share examples of how you've implemented systems or tools that improved focus and execution in previous roles, showcasing your proactive mindset.
