At a Glance
- Tasks: Shape product operations and enable teams to make impactful decisions quickly.
- Company: SoSafe, a dynamic company focused on innovative product development.
- Benefits: Flexible hours, 33 vacation days, wellbeing support, and tech perks.
- Other info: Enjoy a vibrant work culture with opportunities for growth and community connection.
- Why this job: Join us to drive product excellence and foster collaboration across teams.
- Qualifications: 7+ years in Product Operations with strong facilitation and communication skills.
The predicted salary is between 60000 - 80000 £ per year.
Location Requirement: This role is open to candidates currently based in and legally authorized to work in the United Kingdom, Portugal, or Ireland. We are unable to consider applicants outside these locations.
Your Mission: As a Staff Product Operations Manager, you will enable product ambition, confidence, and autonomy across SoSafe’s Product Development organisation, while helping teams avoid unnecessary risk and friction. Your role is to ensure that strategy, discovery, delivery, and outcomes remain meaningfully connected as we scale. You will operate as a senior individual contributor, shaping and evolving the product operating practices, rituals, and feedback loops that help teams move fast, make good decisions, and learn continuously. This is not a delivery management or project coordination role. You are here to enable strong product decisions and outcomes at speed, while reducing unnecessary friction and breaking down silos across Product, Design, and Engineering.
Here’s how you’ll make a difference:
- Help shape and evolve how product work happens at SoSafe, from strategy and discovery through delivery and learning.
- Enable Product Managers to make high‑quality decisions at pace, supporting clear prioritisation, sensible trade‑offs, and calculated risk taking.
- Partner closely with Design to improve how discovery, design intent, and delivery connect as the organisation scales.
- Reduce friction and break down silos between Product, Design, and Engineering by improving shared context and ways of working.
- Strengthen how customer, business, and delivery signals inform product direction and roadmap decisions.
- Design and facilitate planning, review, and retrospective sessions on outcomes, learning, and continuous improvement.
- Introduce systems, standards, and tools that improve focus, clarity and execution without slowing teams down.
- Improve visibility into progress, risks, and decisions for teams and leadership without turning ProdOps into a reporting function.
- Spot patterns where the system isn’t working well and help teams course‑correct early.
What makes you a great fit:
- 7+ years of experience in Product Operations in a scaling product organisation.
- Deep understanding of how strong product teams operate across discovery, delivery, and outcomes.
- Strong product‑first systems thinker with a pragmatic bias for execution.
- Comfortable influencing senior stakeholders and shaping decisions without formal authority.
- Excellent facilitation, communication, and stakeholder management skills.
- Fluent in modern product development and software delivery practices.
- Hands‑on experience with tools such as Jira and Confluence.
- Opinionated, proactive, and comfortable navigating ambiguity.
What we offer:
- Work/Life balance: Flexible hours, 33 vacation days.
- Wellbeing and financial support: Access to Open Up, corporate discounts.
- Connection & community: Virtual events, collaborative team activities, and opportunities for local meet‑ups.
- Tech equipment, referral bonuses, dog‑friendly headquarters, and more.
Staff Product Operations Specialist in London employer: Sosafe Awareness
SoSafe is an exceptional employer that prioritises work-life balance and employee wellbeing, offering flexible hours and 33 vacation days to ensure a healthy lifestyle. With a strong focus on collaboration and community, employees benefit from virtual events and local meet-ups, fostering a supportive work culture that encourages continuous learning and professional growth. The opportunity to shape product operations in a dynamic environment, combined with access to modern tools and resources, makes SoSafe an attractive place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Staff Product Operations Specialist in London
✨Tip Number 1
Network like a pro! Reach out to current employees at SoSafe or in similar roles on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by understanding SoSafe's product operations inside out. Think about how you can contribute to their mission of reducing friction and improving decision-making. Show them you’re the perfect fit!
✨Tip Number 3
Don’t just wait for job postings! Keep an eye on our website and apply directly. We love proactive candidates who take the initiative to show their interest in joining our team.
✨Tip Number 4
Practice your storytelling skills. Be ready to share specific examples of how you've enabled strong product decisions and outcomes in your past roles. This will help you stand out as a candidate who can make a real impact.
We think you need these skills to ace Staff Product Operations Specialist in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Staff Product Operations Specialist role. Highlight your relevant experience in product operations and how it aligns with our mission at SoSafe. We want to see how you can help us shape and evolve our product practices!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your ability to influence stakeholders, facilitate sessions, and improve team dynamics. We love seeing how you’ve made a difference in previous roles.
Be Authentic:Let your personality shine through in your application. We’re looking for someone who is opinionated and proactive, so don’t be afraid to express your thoughts on product operations and how you can contribute to our team culture at SoSafe.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our community at SoSafe!
How to prepare for a job interview at Sosafe Awareness
✨Know Your Product Operations Inside Out
Make sure you have a solid understanding of product operations, especially in a scaling environment. Brush up on how strong product teams function across discovery, delivery, and outcomes. This will help you speak confidently about your experience and how it aligns with the role.
✨Showcase Your Facilitation Skills
Since this role involves designing and facilitating planning and review sessions, be prepared to discuss your facilitation techniques. Share specific examples of how you've improved team collaboration and decision-making in past roles. This will demonstrate your ability to reduce friction and break down silos.
✨Prepare for Stakeholder Management Questions
Expect questions about how you've influenced senior stakeholders without formal authority. Think of instances where you've successfully navigated ambiguity and made high-quality decisions at pace. Highlight your communication skills and how they’ve helped you manage relationships effectively.
✨Familiarise Yourself with Tools
Since hands-on experience with tools like Jira and Confluence is essential, make sure you're comfortable discussing how you've used these tools in your previous roles. Be ready to explain how they helped improve focus, clarity, and execution in your teams.