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- Tasks: Lead crisis management services across Europe & Africa, driving business growth and client engagement.
- Company: Join International SOS, a global leader in security risk management and health solutions.
- Benefits: Enjoy hybrid working, comprehensive benefits, and a supportive company culture.
- Why this job: Make a real impact by protecting lives and enhancing crisis management capabilities.
- Qualifications: Experience in crisis management and strong stakeholder engagement skills required.
- Other info: Dynamic workplace with opportunities for learning and career development.
The predicted salary is between 48000 - 72000 £ per year.
At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities. Now, we’re looking for talented individuals to join our team and make a difference.
About the role
This role leads the growth and delivery of Crisis Management services across Europe & Africa, with a strong focus on the Northern Europe (NEU) region. You will drive business development, deliver expert consulting, and enhance our crisis management capabilities and solutions.
Key responsibilities
- Drive revenue growth by identifying opportunities, developing proposals, and building a strong sales pipeline.
- Lead or support the delivery of crisis management consulting aligned with ISO 22361:2022.
- Manage end‑to‑end client projects, ensuring high standards and successful outcomes.
- Build trusted client relationships through expert guidance and proactive engagement.
- Develop and refine crisis management products in line with market needs and trends.
- Collaborate with internal teams to enhance service offerings and operational excellence.
- Design and deliver training, exercises, and crisis simulations for clients and internal teams.
- Mentor consultants and contribute to developing internal crisis management capability.
- Act as a subject matter expert during client engagements and industry events.
- Contribute to regional strategy execution and broader consulting initiatives when required.
About you
- Experienced in crisis and incident management within consulting, corporate, or high‑stakes environments.
- Skilled in stakeholder engagement, with the ability to navigate complex organisations.
- Adaptable, resilient, and comfortable working under pressure and to tight deadlines.
- Fluent in English, with additional European languages considered an advantage.
Warm, supportive, and open company culture. An opportunity to learn and develop in a global environment. Hybrid working: 3 days in the office. Birthday holiday and option to purchase additional annual leave. Comprehensive Benefits Package: Private Pension, Private Medical Insurance, Life Assurance and more.
By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations. We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success. International SOS has been awarded as a Top Employer in the UK by the Top Employer’s Institute (TEI) for 2025.
Start your journey with us today. Apply now!
Senior Crisis Management Lead Europe & Africa employer: SOS International
Contact Detail:
SOS International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Crisis Management Lead Europe & Africa
✨Tip Number 1
Network like a pro! Reach out to your connections in the crisis management field and let them know you're on the lookout for opportunities. You never know who might have a lead or can introduce you to someone at International SOS.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of ISO 22361:2022 and current trends in crisis management. Show us that you’re not just a candidate, but a passionate expert ready to make an impact!
✨Tip Number 3
Don’t just apply; engage! When you submit your application through our website, follow up with a friendly email expressing your enthusiasm for the role. It shows initiative and keeps you on our radar.
✨Tip Number 4
Stay adaptable and resilient during your job search. The crisis management field is all about navigating challenges, so demonstrate your ability to handle pressure and tight deadlines in your conversations with us.
We think you need these skills to ace Senior Crisis Management Lead Europe & Africa
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Crisis Management Lead role. Highlight your relevant experience in crisis management and how it aligns with our mission at International SOS.
Showcase Your Skills: We want to see your skills in action! Use specific examples from your past experiences that demonstrate your ability to manage crises and engage stakeholders effectively.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured documents that make it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at SOS International
✨Know Your Crisis Management Inside Out
Make sure you’re well-versed in crisis management principles, especially ISO 22361:2022. Brush up on recent case studies and be ready to discuss how you've applied these concepts in real-world scenarios.
✨Showcase Your Stakeholder Engagement Skills
Prepare examples that highlight your ability to engage with various stakeholders. Think about times when you navigated complex organisations and how you built trust and rapport with clients.
✨Demonstrate Adaptability Under Pressure
Be ready to share experiences where you thrived under tight deadlines or high-stakes situations. This role requires resilience, so showing how you handle pressure will impress the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s crisis management strategies and future goals. This shows your genuine interest in the role and helps you understand how you can contribute to their mission.