At a Glance
- Tasks: Lead a team of engineers in servicing and maintaining commercial heating systems.
- Company: Respected provider of mechanical maintenance services in Greater London.
- Benefits: Excellent salary, company vehicle, career progression, and professional development.
- Other info: Dynamic role with opportunities for continuous improvement and client relationship building.
- Why this job: Take charge of operations and make a real impact in a growing organisation.
- Qualifications: Commercial Gas qualifications and experience in leading engineering teams.
Various Locations | Excellent Salary (£67,000) + Company Vehicle + Benefits
Are you an experienced Commercial Gas Supervisor, Field Operations Manager or Service Manager looking to take the next step in your career? Our client is a well-established and highly respected provider of commercial mechanical maintenance services, delivering planned and reactive maintenance contracts to Local Authorities, Housing Associations and commercial clients across the Greater London area.
Due to continued growth, they are looking to appoint a Field Operations Manager to lead a team of Commercial Gas Engineers responsible for servicing, maintaining and repairing commercial heating and mechanical plant.
The Opportunity
This is a hands-on leadership role where you'll take ownership of operational performance, engineer productivity, customer satisfaction and contractual compliance. You'll work closely with clients, internal support teams and engineers to ensure contracts are delivered safely, efficiently and to the highest possible standards.
You'll be responsible for managing works across a wide range of commercial plant including:
- Commercial boilers and heating systems
- Plant rooms
- Pumps and pressurisation equipment
- BMS systems
- Water storage tanks
- Ventilation systems
- Commercial catering equipment
- Legionella compliance
- Dry risers
- Planned Preventative Maintenance (PPM)
- Reactive maintenance and repair contracts
Key Responsibilities
- Lead, motivate and develop a team of Commercial Gas Engineers and specialist subcontractors
- Ensure all planned and reactive maintenance works are completed safely, on time and in line with contractual KPIs and SLAs
- Monitor engineer productivity, first-time fix rates, customer satisfaction and operational performance
- Manage resource planning, scheduling and workload allocation to maximise efficiency
- Identify training and development needs across the engineering team
- Work closely with operational support teams to ensure excellent communication with customers throughout the service journey
- Ensure compliance with Gas Safe regulations, SFG20 standards and Health & Safety legislation
- Review operational performance, identify improvement opportunities and implement best practice across contracts
- Build strong relationships with clients, providing regular performance updates and ensuring service excellence
About You
We're keen to speak with candidates who have:
- Commercial Gas qualifications (COCN1, ICPN1, CIGA1, CORT1, TPCP1, BMP1 and associated ACS certifications)
- Previous experience leading engineering or field service teams
- Strong commercial heating and mechanical plant knowledge
- Experience managing service contracts, KPIs and compliance
- Excellent communication and people management skills
- A proactive leadership style with a passion for continuous improvement
- Full UK Driving Licence
What's on Offer?
- Excellent basic salary
- Company vehicle
- Career progression within a growing national organisation
- High-profile commercial and social housing contracts
- Supportive management team and ongoing professional development
Field Operations Manager - Commercial Heating (Contractor) in Slough employer: SOS Exec
As a leading provider of commercial mechanical maintenance services, our company offers an exceptional work environment for Field Operations Managers. With a strong focus on employee development, competitive salaries, and a supportive culture, we empower our team to excel in their roles while ensuring high standards of service delivery across Greater London. Join us to be part of a dynamic team that values safety, efficiency, and customer satisfaction, all while enjoying the benefits of a company vehicle and comprehensive perks.
StudySmarter Expert Advice🤫
We think this is how you could land Field Operations Manager - Commercial Heating (Contractor) in Slough
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to SOS Exec as a field sales pro!
✨Scout Out the Competition
Research potential competitors for SOS Exec and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up SOS Exec’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Operations Manager - Commercial Heating (Contractor) in Slough
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at SOS Exec, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at SOS Exec, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at SOS Exec.
How to prepare for a job interview at SOS Exec
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that SOS Exec offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in SOS Exec but also helps you get a feel for whether you’d thrive in that environment.
