Human Resources Administrator in Glasgow

Sorenson Communications, SignVideo, and Sign Language Interactions are committed to connecting people every day through communications access 24/7/365. Our customers rely on us and our innovative technology to quickly deliver accuracy in every conversation. We are industry leaders because, in all our endeavours, our customers sense our passion, our care, and our commitment. This dedication extends to our workplace. Our employees are united and proud to be part of important human interactions and understand that everything we do to facilitate communication creates connections and enhances relationships between people.

The HR Administrator plays a key role in supporting the day-to-day delivery of HR services, ensuring efficient administration across the employee lifecycle. Working closely with the HR team and contributing to the smooth operation of HR processes, maintain accurate employee records, respond to employee and manager queries, and support payroll administration. This role is responsible for providing administrative support across a range of HR activities, including recruitment, onboarding, employee relations, contract management, benefits administration, and offboarding. The HR Administrator will ensure HR data is maintained accurately and confidentially, coordinate interviews and pre-employment checks, and assist with the implementation and continuous improvement of HR policies, procedures, and processes. The successful candidate will be highly organised, proactive, and customer-focused, with a commitment to delivering a positive employee experience and supporting a collaborative and inclusive workplace culture.

Duties and responsibilities:

• Assist in drafting, reviewing, and processing employee contracts, ensuring compliance with employment laws and company policies.
• Manage all incoming queries to the internal HR mailbox.
• Maintain HR-related files such as job descriptions, performance evaluations, and employee records while ensuring GDPR compliance.
• Conduct pre-employment background checks, verifying employment and education history, and ensuring that all necessary documentation is completed.
• Maintain HR-related databases, ensuring they are up to date and accurate.
• Conduct exit interviews with employees who are leaving the company, gathering feedback, and identifying areas for improvement.
• Work closely with the HR Generalist, HR Manager, and Team managers to assist them in various tasks, such as coordinating onboarding, handling employee relations issues, and managing HR-related projects.
• Assist in processing payroll and handling payroll enquiries.
• Oversee the full recruitment cycle: scheduling interviews, posting job advertisements, and coordinating the recruitment process.
• Support employee relations initiatives and help coordinate training programs.
• Liaise with employees regarding HR policies, benefits, and other HR-related matters.
• Assist in arranging travel bookings for employees and ensuring travel arrangements adhere to company policies and budgets.
• Any other task assigned by the HR Manager.

Qualifications and Experience:

• Minimum Education: HND in Business or HR related course
• Preferred Education: BA Business/Human Resources or CIPD Level 3/5
• Minimum Years of Experience: 1+ years as a HR Assistant or Administration role
• Knowledge of payroll processing and Employee Relations is highly desirable

Key Skills & Abilities:

• Strong attention to detail and organisation skills
• Excellent verbal and written communication skills
• Knowledge of employment legislation and HR best practices
• Experience using HRIS systems
• Proficiency in Microsoft Office Suite and HRIS
• Experience in booking corporate travel
• Ability to handle confidential information with discretion
• Ability to work effectively both independently and as part of a team
• Knowledge of British Sign Language (advantageous)
• Experience or awareness of the Deaf Community (advantageous)

We can offer you:

• Vitality Private Health Insurance
• 32 days A/L (Including Bank holiday), increasing to 33 days after 2 years.
• Cycle Scheme
• British Sign Language Level 1, 2 & 3
• Personal VRS & VRI Package
• Life Assurance Benefit
• Company Sick Pay
• We Care Service (paid time to volunteer)
• Employee Assistance Programme

We are an Equal Opportunities Employer. We believe that different perspectives and backgrounds are what make a successful company. All qualified applicants will receive equal consideration for employment regardless of any protected characteristics from the Equality Act (2010). We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.