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- Tasks: Lead a vibrant team to deliver exceptional dining experiences in a new Persian-inspired restaurant.
- Company: Join Pachamama Group, known for innovative hospitality concepts and culinary journeys.
- Benefits: Attractive salary, full service charge, generous staff discounts, and 28 days holiday.
- Other info: Enjoy a friendly work environment with opportunities for career development and ongoing training.
- Why this job: Be part of an exciting new opening and shape the future of dining in London.
- Qualifications: Proven supervisory skills and a passion for excellent guest service.
The predicted salary is between 30000 - 40000 £ per year.
Pachamama Group was set up in October 2014 with a mission to introduce inspiring hospitality concepts across the globe by doing it our way and making the impossible possible. Each restaurant concept is built to be a space where guests can enjoy offerings from diverse locales, in an environment that takes them away on a culinary journey. Soraya, Persian-inspired, arrives as a continuation of 971 Hospitality’s world by Pachamama Group. Opening is due mid June 2026. This is your chance to take a part in an exciting new opening.
At its heart, Soraya is about sharing. It offers guests an exceptional culinary experience, celebrating the rich and vibrant flavours of Persian cuisine in an exquisite setting. Soraya’s menu is a testament to meticulous craftsmanship, designed to delight and encourage communal feasting. Signature dishes such as Mast O Khair, Lamb Koobideh, Chicken Joujeh, and Ghaymeh Bedemjan highlight traditional Persian recipes, while innovative plates showcase the team’s genius. Prepared with utmost precision, the succulent skewers of marinated meats and vegetables are served on meticulously chosen crockery and silverware that transport diners straight to the heart of Tehran.
As an experienced Supervisor, we trust in your ability to step into our vibrant restaurant environment and hit the ground running, leveraging your proven skills and management expertise. Your main duties as Restaurant Supervisor will include:
- Oversee front-of-house operations to ensure smooth and efficient service
- Lead, support, and motivate the team during service to maintain high standards
- Deliver excellent guest experiences and handle queries or complaints professionally
- Maintain strong menu and allergen knowledge to support both guests and team
- Coordinate with kitchen and bar teams to ensure timely and accurate service
- Manage reservations, table flow, and seating to optimise guest experience
- Conduct pre-shift briefings and support ongoing staff training and development
- Ensure high standards of cleanliness, presentation, and health & safety compliance
- Monitor guest satisfaction and identify opportunities to improve service
- Step into service roles as needed to support the team and maintain service flow
For the Supervisor role, we offer the following benefits and opportunities:
- Attractive salary based on your skills and experience.
- Full Service Charge distribution.
- Referral scheme with a £300 bonus for a successful candidate.
- Complimentary breakfast, lunch, and dinner for all employees.
- Generous staff discount at all group’s restaurants.
- 28 days of holiday for a full time employee, ensuring a balanced professional and personal life.
- Comprehensive on-the-job training to enhance your skills and knowledge.
- A friendly and positive work environment fostering respect and teamwork.
- Psychological, financial and legal support available through our Employee Assistance Programme (EAP).
- Salary paid monthly – on the last Friday of each month.
- Wagestream access, allowing you to stream up to 50% of your earnings at any time.
- Pension scheme with a 3% employer contribution.
- Opportunities for career development, regular appraisals to discuss progress and perspectives.
As our Supervisor, we hope that you will contribute to our mission of introducing exciting, diverse and playful dining concepts to the London restaurant scene. Our philosophy is to be the best, we continuously improve and never settle. If this sounds of interest to you, please send us your CV. Come grow with us at Pachamama! This is your chance to be a part of something extremely exciting.
Supervisor employer: Soraya Restaurant
Contact Detail:
Soraya Restaurant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Supervisor role. You never know who might have the inside scoop on openings at places like Pachamama Group.
✨Tip Number 2
Get social! Follow Pachamama Group on social media and engage with their posts. This not only shows your interest but also helps you stay updated on their latest news and job openings. Plus, it’s a great way to connect with potential future colleagues!
✨Tip Number 3
Prepare for the interview by diving deep into Persian cuisine and the unique offerings of Soraya. Show us that you’re not just a Supervisor, but someone who truly understands and appreciates the culinary journey we aim to provide our guests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in being part of our exciting new opening at Soraya.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your enthusiasm for creating memorable guest experiences and how you can contribute to our vibrant restaurant environment.
Tailor Your CV to the Role: Make sure your CV reflects the skills and experiences that are most relevant to the Supervisor position. Highlight your management expertise and any specific achievements in previous roles that demonstrate your ability to lead a team and maintain high service standards.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, so don’t be afraid to let it come through while keeping it professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Soraya. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Soraya Restaurant
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu and the unique offerings of Soraya. Understanding the signature dishes and their ingredients will not only impress the interviewers but also show your genuine interest in the culinary experience they aim to provide.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service standards. This will demonstrate your capability to step into the vibrant restaurant environment and hit the ground running.
✨Emphasise Guest Experience
Pachamama Group values excellent guest experiences. Be ready to discuss how you’ve handled guest complaints or queries in the past. Highlight your approach to ensuring customer satisfaction and how you can contribute to maintaining high service standards at Soraya.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the restaurant's culture, team dynamics, and future goals. This shows that you’re not just interested in the role, but also in how you can grow with the company and contribute to its mission.