At a Glance
- Tasks: Lead a dynamic team to deliver exceptional dining experiences and ensure smooth restaurant operations.
- Company: Join Pachamama Group, known for innovative hospitality concepts and vibrant culinary journeys.
- Benefits: Enjoy competitive salary, free meals, generous discounts, and 28 days holiday.
- Other info: Comprehensive training and career development opportunities in a supportive environment.
- Why this job: Be part of an exciting new restaurant opening and make a real impact in the culinary scene.
- Qualifications: Experience in hospitality and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 € per year.
Company Overview
Pachamama Group was set up in October 2014 with a mission to introduce inspiring hospitality concepts across the globe by doing it our way and making the impossible possible. Each restaurant concept is built to be a space where guests can enjoy offerings from diverse locales, in an environment that takes them away on a culinary journey.
About Soraya
Soraya, Persian-inspired, arrives as a continuation of 971 Hospitality’s world by Pachamama Group. Opening is due mid June 2026. This is your chance to take part in an exciting new opening. At its heart, Soraya is about sharing. It offers guests an exceptional culinary experience, celebrating the rich and vibrant flavours of Persian cuisine in an exquisite setting. Soraya’s menu is a testament to meticulous craftsmanship, designed to delight and encourage communal feasting. Signature dishes such as Mast O Khair, Lamb Koobideh, Chicken Joujeh, and Ghaymeh Bedemjan highlight traditional Persian recipes, while innovative plates showcase the team’s genius. Prepared with utmost precision, the succulent skewers of marinated meats and vegetables are served on meticulously chosen crockery and silverware that transport diners straight to the heart of Tehran.
Responsibilities
- Oversee front-of-house operations to ensure smooth and efficient service
- Lead, support, and motivate the team during service to maintain high standards
- Deliver excellent guest experiences and handle queries or complaints professionally
- Maintain strong menu and allergen knowledge to support both guests and team
- Coordinate with kitchen and bar teams to ensure timely and accurate service
- Manage reservations, table flow, and seating to optimise guest experience
- Conduct pre-shift briefings and support ongoing staff training and development
- Ensure high standards of cleanliness, presentation, and health & safety compliance
- Monitor guest satisfaction and identify opportunities to improve service
- Step into service roles as needed to support the team and maintain service flow
Benefits and Opportunities
For the Supervisor role, we offer the following benefits and opportunities:
- Attractive salary based on your skills and experience.
- Full Service Charge distribution.
- Referral scheme with a £300 bonus for a successful candidate.
- Complimentary breakfast, lunch, and dinner for all employees.
- Generous staff discount at all group’s restaurants.
- 28 days of holiday for a full time employee, ensuring a balanced professional and personal life.
- Comprehensive on-the-job training to enhance your skills and knowledge.
- A friendly and positive work environment fostering respect and teamwork.
- Psychological, financial and legal support available through our Employee Assistance Programme (EAP).
- Salary paid monthly – on the last Friday of each month.
- Wagestream access, allowing you to stream up to 50% of your earnings at any time.
- Pension scheme with a 3% employer contribution.
- Opportunities for career development, regular appraisals to discuss progress and perspectives.
As our Supervisor, we hope that you will contribute to our mission of introducing exciting, diverse and playful dining concepts to the London restaurant scene. Our philosophy is to be the best, we continuously improve and never settle.
Supervisor in City of Westminster employer: Soraya Restaurant
Pachamama Group is an exceptional employer that champions a vibrant and inclusive work culture, where every team member is valued and encouraged to grow. With comprehensive training, generous benefits including complimentary meals and a supportive Employee Assistance Programme, employees can thrive both personally and professionally. Joining us as a Supervisor at Soraya means being part of an exciting new venture in London, where your contributions will help shape a unique dining experience that celebrates Persian cuisine.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in City of Westminster
✨Tip Number 1
Get to know the company! Before your interview, dive into Pachamama Group's mission and values. Understanding their vibe will help you connect during the chat and show that you're genuinely interested in being part of their exciting journey.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. This will help you articulate your experience and how it aligns with the Supervisor role, especially when it comes to leading a team and ensuring top-notch guest experiences.
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and arrive early. First impressions matter, and showing up on time demonstrates your commitment and enthusiasm for the role at Soraya.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful queries about the restaurant’s culture or future plans. This shows you're not just there for the job but are keen to be part of the team and contribute to its success.
We think you need these skills to ace Supervisor in City of Westminster
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. We want to see how excited you are about creating memorable experiences for guests and how you can contribute to our vibrant team at Soraya.
Tailor Your Application:Make sure to customise your CV and cover letter for the Supervisor role. Highlight relevant experience and skills that align with our mission at Pachamama Group. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Use bullet points if it helps to make your achievements stand out!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and quick!
How to prepare for a job interview at Soraya Restaurant
✨Know Your Menu Inside Out
As a Supervisor, you'll need to have a strong grasp of the menu and allergen knowledge. Before your interview, take the time to research Persian cuisine and be ready to discuss specific dishes like Lamb Koobideh or Ghaymeh Bedemjan. This shows your passion for the role and helps you connect with the culinary journey they aim to provide.
✨Showcase Your Leadership Skills
The role involves leading and motivating a team, so be prepared to share examples of how you've successfully managed a team in the past. Think about times when you’ve handled complaints or improved service standards. Highlighting these experiences will demonstrate that you can maintain high standards and deliver excellent guest experiences.
✨Emphasise Your Customer Service Approach
Guest satisfaction is key in this role. Be ready to discuss your approach to handling queries or complaints professionally. Share specific instances where you turned a negative experience into a positive one, showcasing your ability to enhance the dining experience and ensure guests leave happy.
✨Prepare Questions About the Company Culture
Pachamama Group values a friendly and positive work environment. Prepare thoughtful questions about their team dynamics and training opportunities. This not only shows your interest in the company but also helps you assess if it’s the right fit for you. Plus, it demonstrates that you’re keen on contributing to their mission of introducing exciting dining concepts.
