Sopwell House in Hertfordshire is seeking a passionate and people-focused Guest Services Manager to inspire our Front Office team and create unforgettable experiences for guests. This role requires a minimum of 3 years in a similar supervisory position within a luxury hotel, with a strong emphasis on warm, proactive service.
You will manage pre-arrival details, guest profiles, and VIP/Special Attention needs, while supporting cash handling and cross-department coordination.
#J-18808-Ljbffr
Guest Services Lead – Luxury Hotel Front Desk in St Albans employer: Sopwell House
Sopwell House is an exceptional employer, offering a vibrant work culture where team members are valued and encouraged to grow. Located in the picturesque Hertfordshire countryside, employees benefit from a supportive environment that prioritises guest satisfaction and personal development, making it a rewarding place to build a career in hospitality.
