Sopwell House in Hertfordshire is seeking an experienced Front Office Supervisor to oversee guest services, pre-arrival planning, and seamless arrivals and departures. You will lead the Front Office team, ensuring 5-star service and personalised guest experiences across VIP and special attention guests.
You will coordinate with other departments, coach staff, and contribute to revenue through upselling hotel services while maintaining the highest standards of professionalism and guest
#J-18808-Ljbffr
5-Star Guest Services Lead | Front Office & VIP Care in St Albans employer: Sopwell House
Sopwell House is an exceptional employer, offering a vibrant work culture where team members are valued and encouraged to grow. Located in the picturesque Hertfordshire countryside, employees benefit from a supportive environment that prioritises guest satisfaction and personal development, making it a rewarding place to build a career in hospitality.
