Spa Director: Luxury Retreat Leader, P&L & Guest Experience

Spa Director: Luxury Retreat Leader, P&L & Guest Experience

Full-Time 31500 - 38500 £ / year (est.) No working from home possible
Sopwell House

At a Glance

  • Tasks: Lead the Cottonmill Spa, shaping guest experiences and driving service excellence.
  • Company: Sopwell House, a luxury hotel with a focus on exceptional guest service.
  • Benefits: Competitive salary, career development opportunities, and a vibrant work environment.
  • Other info: Opportunity to lead a high-performing team in a dynamic setting.
  • Why this job: Join a luxury retreat and make a real impact on guest experiences.
  • Qualifications: Experience in spa management and a passion for guest service.

The predicted salary is between 31500 - 38500 £ per year.

Sopwell House is seeking a Spa Director to lead the Cottonmill Spa and Club at Cottonmill.

You will own the spa P&L, shape guest experiences and drive service excellence across treatments, programmes and retail, within a luxury hotel environment.

You will recruit and develop a high‑performing team, set standards, partner with hotel leadership, and deliver strategies to hit revenue targets while maintaining exceptional guest service. #J-18808-Ljbffr

Spa Director: Luxury Retreat Leader, P&L & Guest Experience employer: Sopwell House

Sopwell House is an exceptional employer, offering a vibrant work culture where creativity and craftsmanship are celebrated. Located in the picturesque St Albans, our hotel provides not only competitive salaries but also a range of employee benefits, including discounts and comprehensive training opportunities to foster personal and professional growth. Join us to be part of a dedicated team that takes pride in enhancing guest experiences through high-quality workmanship.

Sopwell House

Contact Details:

Sopwell House Recruitment Team

We think you need these skills to ace Spa Director: Luxury Retreat Leader, P&L & Guest Experience

P&L Management
Guest Experience Enhancement
Service Excellence
Team Recruitment and Development
Standard Setting
Collaboration with Hotel Leadership
Revenue Target Achievement