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- Tasks: Deliver room service with a smile and keep things organised.
- Company: Join Sopwell House, a luxurious family-owned hotel in beautiful Hertfordshire.
- Benefits: Enjoy discounts on food, spa treatments, and global hotel rates, plus 28 days holiday!
- Why this job: Be part of a team that values kindness and exceptional service in a stunning setting.
- Qualifications: A passion for food and beverage service; previous experience is a plus.
- Other info: Flexible shifts between 06:30 am - 00:30 am, perfect for students!
Full Time/Part Time Available:
Full time salary up to £25,792 per annum (£12.40 per hour) + service charge & tips
Part Time salary (24 hours per week) up to £ 15,475.2 per annum (£12.40 per hour) (21 years old and above) + service charge & tips
Shifts range between 6:30 am – 11:00 pm.
Your country home away from home, nestled within 12 acres of picturesque Hertfordshire countryside. Sopwell House is a luxurious, family-owned Georgian country house hotel offering timeless elegance and modern comfort. We’re proud to be a place where exceptional service is delivered with warmth, pride and purpose. We’re currently looking for a passionate Room Service Waiter to join our dedicated In-Room Dining team, delivering discreet, attentive, and memorable dining experiences to our guests in the privacy and comfort of their rooms.
Your role in our family:
- Deliver exceptional standards of service to our guests in a warm, friendly, and professional manner.
- Demonstrate full knowledge of all menu items, their presentation, and accompaniments to provide confident recommendations.
- Respond promptly and efficiently to guest requests, ensuring their needs are met with care and attention.
- Accurately prepare, deliver, and present room service orders to guest rooms.
- Collect finished trays regularly from rooms and corridors, maintaining the hotel’s standards of tidiness and presentation
- Keep the service area clean, organised, and fully stocked at all times.
- Assist with the set-up and preparation of the room service operation to ensure smooth, efficient service.
- Work collaboratively with the kitchen and front-of-house teams to provide a seamless guest experience.
- Take pride in presentation, attention to detail, and upholding the standards of Sopwell House.
What would make you the perfect fit?
- A genuine passion for food, beverage and hospitality.
- Previous experience in a 4 or 5 star hotel or similar luxury room service environment.
- A friendly, professional, and guest-focused attitude.
- Strong communication and organisational skills.
- Ability to work independently while remaining part of a close-knit team.
- Flexibility to work varying shifts, including evenings, weekends, and holidays.
The Best Bit:
- Wide range of training and development opportunities
- Free staff meals and parking
- Discounted food and beverage, accommodation and spa
- 28 days holiday and 1 extra holiday day on your birthday
- 30% discount on Spa treatments and Spa days
- 10% discount on Spa products
- Introduce a friend at work bonus
- Uniform Provided
- Preferred Hotel Group discounted global hotel rates
At Sopwell House, we live by our Vision, Purpose and Values.
We are dedicated to creating a world of ‘Perfect Contentment’ for both our team members and guests alike — ‘Spreading kindness one act at a time’ along the way.
All applicants must have the right to live and work in the UK. If you have not received a response within 14 days, please assume your application has not been successful on this occasion.
Room Service Waiter employer: Sopwell House
Contact Detail:
Sopwell House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Service Waiter
✨Tip Number 1
Familiarise yourself with the menu and service standards at Sopwell House. Knowing the dishes and their presentation will help you impress during any informal chats or interviews.
✨Tip Number 2
Show your passion for food and beverage service by sharing personal experiences in similar roles. Highlighting specific instances where you went above and beyond can make you stand out.
✨Tip Number 3
Demonstrate your understanding of excellent customer service. Be prepared to discuss how you would handle various guest scenarios, showcasing your ability to respond promptly and courteously.
✨Tip Number 4
Connect with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Room Service Waiter
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Room Service Waiter. Tailor your application to highlight relevant experience and skills that match what Sopwell House is looking for.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for food and beverage service. Mention any previous experience in similar roles and how you embody the values of warmth and professionalism that Sopwell House promotes.
Highlight Relevant Experience: In your CV, focus on your previous roles in hospitality or customer service. Use specific examples to demonstrate your ability to deliver excellent service and respond promptly to guest needs.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Sopwell House
✨Know the Menu Inside Out
Familiarise yourself with the menu, including all dishes and their accompaniments. Being able to discuss the menu confidently will impress your interviewers and show your passion for food and beverage service.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to respond promptly to guests' needs and maintain a friendly, professional demeanour.
✨Show Enthusiasm for the Role
Express your passion for working in hospitality and your desire to contribute to creating 'Perfect Contentment' for guests. A positive attitude can make a significant difference in how you are perceived during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you.