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- Tasks: Lead daily operations at Omboo, ensuring top-notch service and a vibrant dining experience.
- Company: Sopwell House is a luxurious hotel and spa in Hertfordshire, known for exceptional service and stunning surroundings.
- Benefits: Enjoy discounted food, accommodation, spa treatments, and extra holiday on your birthday.
- Why this job: Join a dynamic team in a vibrant restaurant, where innovation and guest satisfaction are key.
- Qualifications: Management experience in luxury dining; knowledge of Asian cuisine is a plus but not essential.
- Other info: Flexible hours required, including evenings and weekends; equal opportunity employer.
The predicted salary is between 28800 - 43200 £ per year.
Full-Time Position - Competitive Salary (depending on experience) + Service Charge
About Sopwell House & Omboo Restaurant:
Sopwell House is a luxurious country house hotel and spa, nestled in the picturesque Hertfordshire countryside. Renowned for its exceptional service and stunning surroundings, Sopwell House offers a variety of dining experiences, including our award winning Omboo restaurant – a vibrant Pan-Asian restaurant inspired by the flavours of the East. Omboo brings an exciting and immersive dining experience to our guests, offering expertly crafted dishes, innovative cocktails, and an unforgettable atmosphere. During the day, Omboo transforms into an elegant setting for Afternoon Tea.
Job Description:
We are seeking a passionate and experienced Omboo Manager to lead our team and ensure seamless day-to-day operations. This hands-on role requires a dynamic and driven individual who can uphold the highest service standards while delivering an outstanding dining experience. You will oversee all aspects of Omboo, including its renowned Pan-Asian dining experience and Afternoon Tea service, inspiring and developing your team to maintain an environment where both guests and staff thrive.
Your Role in Our Family:
- Oversee the daily operations of Omboo, ensuring exceptional service and efficiency across both the Pan-Asian dining and Afternoon Tea service.
- Lead, mentor, and develop your team to consistently exceed guest expectations.
- Ensure all food and beverage policies, procedures, and service standards are strictly adhered to.
- Champion outstanding customer service, addressing guest needs promptly and professionally.
- Drive revenue and profitability while maintaining high levels of service and quality.
- Work closely with the Food & Beverage Manager to monitor budgets, control costs, and optimize efficiency.
- Manage administrative duties such as scheduling, stock control, and cash handling.
- Ensure compliance with all health, safety, and hygiene regulations.
- Take a hands-on approach during peak times, assisting the team to maintain seamless operations.
- Collaborate with other departments to create a cohesive and exceptional guest experience.
- Continuously seek opportunities for innovation and service enhancement.
What Makes You the Perfect Fit?
- Management experience within a luxury restaurant.
- Experience in Asian cuisine and or Afternoon Tea service is desirable however not essential.
- Strong knowledge of food and beverage operations, with a keen eye for detail.
- Passion for hospitality, exceptional customer service skills, and a guest-first mindset.
- Financial acumen with experience in budgeting and cost control.
- Experience using Micros or similar point-of-sale systems is advantageous.
- Flexible availability, including evenings, weekends, and holidays.
The Best Part of Working with Us:
- Discounted Food and Beverage and accommodation.
- 28 days holiday, plus an extra day off on your birthday.
- 30% discount on spa treatments and spa days.
- 10% discount on spa products.
- 'Introduce a Friend' bonus when you recommend someone to join our team.
- Staff meals provided on duty.
- Hotel discounts through our Pride of Britain affiliation.
How to Apply:
If you are a dedicated hospitality professional ready to take on this exciting challenge, we’d love to hear from you! Please submit your CV and cover letter, explaining why you are the perfect fit for this role. If you do not hear from us within 14 days, please assume your application has been unsuccessful on this occasion.
Sopwell House is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.
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Omboo Manager employer: Sopwell House
Contact Detail:
Sopwell House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Omboo Manager
✨Tip Number 1
Familiarise yourself with the unique offerings of Omboo, especially their Pan-Asian cuisine and Afternoon Tea service. Understanding the menu and the dining experience will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with current or former employees of Sopwell House to gain insights into the company culture and expectations for the Omboo Manager role. This can provide you with valuable information that may set you apart from other candidates.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've successfully managed teams in high-pressure environments. Highlighting your ability to inspire and develop staff will resonate well with the hiring team.
✨Tip Number 4
Research the latest trends in hospitality and dining experiences, particularly in Asian cuisine. Being knowledgeable about current industry trends can demonstrate your passion for the role and your commitment to delivering exceptional service.
We think you need these skills to ace Omboo Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience, particularly in luxury restaurants. Emphasise any experience you have with Asian cuisine or Afternoon Tea service, even if it's not extensive.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about hospitality and how your skills align with the role of Omboo Manager. Mention specific examples of how you've delivered exceptional customer service in the past.
Showcase Financial Acumen: Since the role involves budgeting and cost control, include any relevant experience you have in managing finances within a restaurant setting. This will demonstrate your capability to drive revenue and profitability.
Highlight Team Leadership Skills: Discuss your experience in leading and mentoring teams. Provide examples of how you've inspired your team to exceed guest expectations and maintain high service standards.
How to prepare for a job interview at Sopwell House
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in your previous roles.
✨Demonstrate Leadership Skills
As an Omboo Manager, you'll be leading a team. Be prepared to discuss your management style and provide examples of how you've successfully mentored and developed team members in the past.
✨Know Your Cuisine
Familiarise yourself with Pan-Asian cuisine and Afternoon Tea service. Being able to discuss your knowledge of these areas will show your commitment to the role and your ability to uphold the restaurant's standards.
✨Prepare for Financial Discussions
Since the role involves budgeting and cost control, brush up on your financial acumen. Be ready to discuss how you've managed budgets in previous positions and how you can contribute to driving revenue at Omboo.
