At a Glance
- Tasks: Create a vibrant office atmosphere and organise engaging events for our team.
- Company: Join Sopro, the UK's leading B2B sales engagement service provider with a fun culture.
- Benefits: Enjoy 25 days annual leave, profit sharing, and a health cash plan.
- Other info: Part-time role with flexible hours and great career progression opportunities.
- Why this job: Be the heartbeat of our Brighton office and make work enjoyable for everyone.
- Qualifications: Experience in event planning and a knack for creating memorable moments.
With offices in Brighton and Skopje and a team in Serbia, Sopro provides sophisticated digital marketing services to hundreds of businesses, from innovative start-ups to global brands. As the UK’s leading B2B sales engagement service provider, Sopro offers a powerful and unique sales engagement proposition. Our relentless focus on innovation makes it an exciting time for both our teams at Sopro and our clients. Sopro is committed to providing an inclusive, rewarding and fun place to work and received a “Best Place to Work” award at the UK Business Awards 2021.
We're looking for a passionate, people-focused Workplace Experience Coordinator to create an office where people genuinely enjoy coming to work. You’ll be the driving force behind our workplace experience - ensuring everything runs smoothly while building a welcoming, vibrant workplace through thoughtful experiences, engaging events, and an exceptional office environment. You’ll collaborate closely with our Office & Facilities team, based in our Skopje, North Macedonia office, aligning on processes, budgets, and shared initiatives across both locations. This is a part-time role based in our Brighton office, at 20 hours per week: 9:00am–1:00pm, Monday to Friday.
KEY RESPONSIBILITIES
- Plan and run initiatives that build connection and belonging across the Brighton office.
- Organise events/social activities according to a set budget; socials, celebrations, wellbeing moments, seasonal events, and one-off surprises that make the office memorable.
- Track and measure workplace experience, using feedback and engagement trends to understand what's working and where to improve.
- Recommend and introduce new initiatives that keep the workplace experience fresh and evolving.
- Oversee the day-to-day running of the office, ensuring a safe, efficient and enjoyable workplace.
- Support with other office & facilities duties as required to ensure the office runs smoothly.
- Design and deliver a warm, well-organised welcome for new starters.
- Welcome guests, candidates, and visitors so every interaction with Sopro's office reflects our culture.
- Support the Global Office & Facilities Manager in maintaining a safe and compliant workplace.
- Support the Marketing team by capturing and sharing day-to-day moments from the Brighton office.
- Partner closely with the People & Culture team to align workplace initiatives with the wider employee experience.
- Actively look for ways to improve the workplace experience rather than waiting to be asked.
ABOUT YOU
- Experience planning and running events and company gatherings.
- Comfortable managing a budget: tracking spend, comparing costs, and negotiating with suppliers.
- A confident organiser who thrives on juggling multiple priorities.
- Equally comfortable managing operational tasks and creative projects.
- Enjoys creating community and memorable moments.
- Energetic with a positive, can-do attitude.
- A genuine host - someone who notices what makes others feel welcome and cared for.
ABOUT US
We’re the people behind the prospects. Our values permeate Sopro Group through our behaviours, not only as people but across the business. We invest in our people, their development, our products and our working environment. We are ambitious, not only as a business but by encouraging passionate and imaginative collaboration.
WHAT WE OFFER
- Career progression plan – Well-structured career progression path supported by regular 360-degree feedback.
- Company profit sharing – We believe in sharing in our success, as such we’ll reward your loyalty by sharing 10% of the company’s gross profit with employees.
- 25 Days Annual leave – We offer 25 days annual leave (pro-rata for part-time employees) plus bank holidays.
- Health Cash Plan (reclaim costs for dental, physiotherapy, osteopathy and optical care).
- A range of tax-efficient salary sacrifice schemes including electric vehicles, Cycle2Work, childcare and groceries.
- Financial wellbeing platform - access to financial advisors and a range of retail discounts.
- Learning and Development – An environment where we encourage your personal and professional growth.
- Regular sports, social activities, and lots of healthy snacks.
- Your work matters – We have an open door policy and value your opinion.
Workplace Experience Coordinator in Brighton employer: Sopro
Sopro is an exceptional employer that prioritises a vibrant and inclusive workplace culture, making it a fantastic place for the Workplace Experience Coordinator role. With a strong commitment to employee development, generous benefits like profit sharing and 25 days of annual leave, and a focus on creating memorable experiences, Sopro ensures that every team member feels valued and engaged. Located in Brighton, the office environment is designed to foster creativity and connection, making work enjoyable and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Workplace Experience Coordinator in Brighton
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Sopro and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Sopro and let us see your personality shine through!
We think you need these skills to ace Workplace Experience Coordinator in Brighton
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Sopro.
Get Familiar with Our Brand:Before applying, take some time to learn about Sopro and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Sopro
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Sopro.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Sopro will surely appreciate.
