Customer Success Manager β€” Growth & Retention Lead (Hybrid) in Brighton

Customer Success Manager β€” Growth & Retention Lead (Hybrid) in Brighton

Brighton Full-Time No working from home possible
Sopro

At a Glance

  • Tasks: Nurture client relationships and optimise campaigns for greater success.
  • Company: Sopro, a vibrant company based in Brighton.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Join a dynamic team focused on continuous improvement and client satisfaction.
  • Why this job: Make a real impact by driving client success and retention.
  • Qualifications: Experience in customer success and strong relationship-building skills.

Sopro, based in Brighton, is seeking a Customer Success professional to nurture client relationships and own the commercial side of accounts. You will deepen partnerships, drive retention and continuously improve how we manage and grow client portfolios.

Key tasks include onboarding post-sales, mapping client objectives to campaigns, and using data to optimize performance and campaigns for greater client success.

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Customer Success Manager β€” Growth & Retention Lead (Hybrid) in Brighton employer: Sopro

Sopro is an exceptional employer that prioritises innovation and inclusivity, making it a fantastic place for the Head of Finance to thrive. With a strong commitment to employee development, a structured career progression plan, and a generous profit-sharing scheme, Sopro ensures that its team members feel valued and empowered. Located in vibrant Brighton, the company fosters a collaborative work culture that celebrates success and encourages open communication, making it an ideal environment for meaningful and rewarding employment.

Sopro

Contact Details:

Sopro Recruitment Team

We think you need these skills to ace Customer Success Manager β€” Growth & Retention Lead (Hybrid) in Brighton

Client Relationship Management
Commercial Acumen
Retention Strategies
Onboarding
Campaign Management
Data Analysis
Performance Optimisation