Soprema in the United Kingdom is seeking a customer-focused representative to act as the first point of contact for customers. You will handle enquiries by phone and email, process orders with correct pricing, and coordinate with internal departments to meet customer requirements.
The role involves liaising with suppliers and hauliers, organizing transport, resolving complaints, and maintaining detailed CRM records to ensure high levels of customer satisfaction.
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Global Orders & Customer Experience Specialist in Hadleigh employer: Soprema
Soprema is an exceptional employer that values its employees by offering a hybrid work model, allowing for a balanced work-life integration. With a strong focus on professional development and a supportive team culture in Hadleigh, Suffolk, employees benefit from comprehensive training opportunities and a collaborative environment that fosters growth and innovation.
