People Lead (Payroll) in Southampton

Are you an experienced payroll professional who enjoys supporting others to develop, improve and succeed? Join NHS SBS as a Payroll Team Leader and play a key role in leading, coaching and developing a payroll team that delivers a high-quality service to clients and their employees.

As an experienced people leader, you'll be responsible for supporting and motivating colleagues, embedding consistent ways of working and ensuring the team has the skills, knowledge and confidence to provide an accurate, compliant and customer-focused payroll service. You'll work closely with the wider payroll management team to drive continuous improvement, support operational performance and maintain the high standards our clients expect. This is a fantastic opportunity to make a real impact while developing both people and processes in a fast-paced and rewarding environment.

Working closely with the wider payroll management team, you'll support day-to-day operations, deliver training, ensure compliance with required standards and contribute to a positive, customer-focused culture. You'll also have the opportunity to influence processes, improve ways of working and support the ongoing development of the team.

This role is a 9-month fixed-term contract based in Southampton with hybrid working arrangements.

What you'll be doing:

• Leading, supporting and motivating payroll colleagues to deliver a timely, accurate and high-quality payroll service.
• Delivering training, mentoring and coaching to promote consistent ways of working, strong technical knowledge and excellent customer service.
• Supporting the onboarding and development of new team members, carrying out regular one-to-one meetings and contributing to succession planning activities.
• Monitoring team performance, identifying operational risks and supporting effective performance and development plans.
• Driving continuous improvement through the implementation of efficient payroll and pension processes and supporting operational change.
• Ensuring compliance with governance requirements, internal controls, audits, policies and confidentiality standards when handling sensitive personal information.

What you'll bring:

• Experience leading, developing and supporting team performance, training and employee development.
• Strong payroll knowledge, including legislation relating to tax and employee contributions.
• Experience ensuring compliance with data protection requirements, internal controls and organisational policies.
• Experience creating and delivering training materials and supporting colleagues with complex payroll processes.
• Strong organisational skills with the ability to manage competing priorities and maintain high service standards.
• The ability to build positive working relationships and provide effective coaching and support to colleagues.

It would be great if you had:

• Knowledge of payroll terms and conditions within a healthcare environment.
• Experience working with pension schemes and associated payroll processes.
• Knowledge of governance, audit and compliance requirements within a regulated environment.
• Experience supporting payroll system changes, enhancements or process implementation activities.

Employment Type: Full Time, FTC - 9 months

Location: Southampton with a hybrid working pattern

Security Clearance Level: DBS

Internal Recruiter: Rachel

Salary: Up to £30,500

Benefits: 25 days annual leave with the option to buy extra days, 4 x death in service life assurance, pension, 3 days paid volunteering, 5 days paid carers leave

If you're interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you!