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- Tasks: Lead transformation in the NHS by delivering innovative Purchase to Pay solutions.
- Company: Join NHS Shared Business Services, a key player in supporting the NHS.
- Benefits: Enjoy 25 days annual leave, health cash plan, and flexible working options.
- Why this job: Make a real impact on healthcare while developing your skills in a supportive environment.
- Qualifications: Experience with Oracle applications and strong understanding of P2P processes required.
- Other info: Flexible working arrangements available to promote work/life balance.
The predicted salary is between 30000 - 40000 £ per year.
Make a real impact in the NHS. Drive transformation. Deliver best practice!
NHS Shared Business Services (NHS SBS) is seeking a dynamic and experienced Senior Client Performance Lead to join our Client Performance Team. Leading the delivery of remarkable solutions for migrating and existing NHS SBS client organisations in Purchase to Pay.
What you’ll be doing:
- Leading Process Impact Workshops to define scope and demonstrate NHS SBS systems and processes.
- Designing and delivering tailored solutions that integrate NHS SBS systems with local client processes.
- Collaborating with NHS SBS Operational teams to guarantee smooth migrations and process alignment.
- Producing high‑level documentation, managing risks, and maintaining implementation breakthroughs.
- Delivering client training, support, and mentorship on best practice and process change.
- Advising and supporting Client Performance Leads, assisting in their development and performance.
- Seeing opportunities for revenue growth and process optimisation using lean principles.
What you’ll bring:
- Solid understanding of Oracle 12 and/or Fusion applications.
- Deep understanding of Purchase to Pay (P2P) processes.
- Shown ability to influence, negotiate, and communicate effectively.
- Experience in project delivery, process build, and client engagement.
- Proficiency in Excel and familiarity with NHS organisational processes.
- Ability to travel and work away from home as required.
It would be great if you had:
- Project Management experience, ideally with PRINCE2 certification.
- Experience delivering training and organisational change initiatives.
If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!
Employment Type: Full-time, Permanent
Location: Anywhere
Security Clearance Level: DBS
Internal Recruiter: Rachel
Salary: circa £35,000 per annum (depending upon experience and development needs)
Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund
Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.
Loved reading about this job and want to know more about us?
NHS Shared Business Services (NHS SBS) was created by the Department of Health and Social Care to deliver corporate services to the NHS. A unique joint venture with Sopra Steria, a European leader in digital services and software development, we make life easier for NHS employees, patients, and suppliers, and deliver value for money to the taxpayer. Proud members of the NHS family, we provide finance & accounting, digital, procurement and workforce services to more than half the NHS in England, and our solutions are underpinned by cutting‑edge technologies and our teams’ expertise, in‑depth understanding of the NHS, and commitment to service excellence.
We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good, and are dedicated and empowered to act responsibly and sustainably at organisational, team and individual levels.
Would you like to join us on our journey?
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Senior Client Performance Lead (P2P) employer: Sopra Steria
Contact Detail:
Sopra Steria Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Performance Lead (P2P)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at NHS SBS on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for those interviews! Research NHS SBS thoroughly, understand their values, and think about how your experience aligns with their mission. We want to see your passion for making an impact!
✨Tip Number 3
Showcase your skills! Bring examples of your past work that demonstrate your expertise in P2P processes and project delivery. We love seeing how you've made a difference in previous roles.
✨Tip Number 4
Don’t hesitate to apply through our website! Even if you’re unsure about meeting every requirement, we encourage you to throw your hat in the ring. We value diverse experiences and would love to hear from you!
We think you need these skills to ace Senior Client Performance Lead (P2P)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Purchase to Pay processes and Oracle applications. We want to see how your skills align with what we’re looking for!
Showcase Your Impact: When detailing your previous roles, focus on the impact you made. Use specific examples of how you drove transformation or delivered best practices in your past positions. We love seeing measurable results!
Be Authentic: Don’t be afraid to let your personality shine through in your application. We value authenticity and want to get a sense of who you are beyond just your qualifications. Share your passion for making a difference in the NHS!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Sopra Steria
✨Know Your P2P Processes
Make sure you brush up on your understanding of Purchase to Pay processes. Be ready to discuss how you've successfully navigated these in past roles, and think about specific examples where you've driven transformation or optimised processes.
✨Showcase Your Oracle Knowledge
Since a solid understanding of Oracle 12 and/or Fusion applications is key, be prepared to talk about your experience with these systems. Highlight any projects where you've integrated these applications into client processes, and how that led to successful outcomes.
✨Demonstrate Your Leadership Skills
As a Senior Client Performance Lead, you'll need to influence and mentor others. Think of instances where you've led teams or workshops, especially in delivering training or managing change initiatives. Share how you’ve supported colleagues in their development.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to manage risks. Prepare scenarios where you've had to overcome challenges during project delivery or client engagement, and be ready to explain your thought process and the results achieved.
