Senior Business Analyst

We are seeking a Senior Business Analyst to join our team who will investigate and progress MJDI Application related incidents within the Defence sector. You will also provide guidance and assistance to Support, Development and Test Teams in the progression of corrective and adaptive application changes. Additionally, you will be responsible for the timely completion of problem record impact assessments.

You will be working on a programme that supports a tri-service (Air, Land and Sea) stock management system for the UK Ministry of Defence. Knowledge of Oracle technologies Database, Forms and Reports is required, previous experience within the military could also be advantageous. This role is a flexible hybrid role, with travel to the office in Milton Keynes as required. Candidates must be willing and eligible to achieve SC clearance, if not already holding clearance. The service runs from 7am-7pm, therefore staggered working hours will be required.

What you will be doing:

• Ensure timely progression of Incidents.
• Timely completion of Problem Impact Assessments.
• Liaison with Application Developers relating to incident resolution or progression of problem solutions.
• Liaison with Incident and Problem Managers to ensure that no SLA breaches occur.
• Participation in internal and external progress meetings that Service Management requires.
• Conduct reviews of functional and design specifications to ensure business integrity, related to system enhancements and software fixes.
• Maintenance of Functional Specifications and User Manuals/Guides.

What you will bring:

• In depth knowledge of the MJDI Application.
• ITIL v4 Foundation Certificate.
• Working knowledge of MJDI data structure.
• Holding UK SC clearance.

It would be great if you had:

• Use of reporting tools e.g. IBM Cognos.
• Broad security knowledge and skills, covering security risk assessment, business impact assessment and mitigation strategies.
• Eligibility for UK SC Clearance.
• Understanding of, and experience, working in the Military customer environment.
• Understanding of the commercial implications of quality.
• Working knowledge of MS Office Applications.

Employment Type: Full-time

Location: Milton Keynes, Hybrid

Security Clearance Level: Must be eligible for UK SC Clearance

Salary: £46,000-£47,000 per annum

Benefits: 25 days annual leave with the option to buy additional days, private medical insurance, life assurance, pension, and generous flexible benefits fund.

Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Sopra Steria’s Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client’s goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK’s most complex safety- and security-critical markets.