Product Consultant

SBS is a global financial technology company that’s helping banks and the financial services industry to reimagine how to operate in an increasingly digital world. SBS is a trusted partner of more than 1,500 financial institutions and large-scale lenders in 80 countries worldwide. Its cloud platform offers clients a composable architecture to digitize operations, ranging from banking, lending, compliance, to payments, and consumer and asset finance.

Contract type: Full-time & permanent Hybrid, office 2 days per week

We are looking for a Product Consultant to implement and support our mortgage and savings solutions from pre-sales through to go live, and beyond to ensure our clients are making the best use of the functionality available to maximise efficiencies. Time will be a hybrid of remote and office-based working, and client sites (based throughout the UK).

A key responsibility of the Product Consultant is to understand the clients’ current and target business processes, then help to refine their requirements and deliver the solution proposition. This will cover a wide range of assignments, including:

• Subject Matter Expert in SBS products, recommending product or business solutions within your discipline
• Understand the needs of the client and proactively offer assistance within the scope of the project, defining and documenting configuration requirements and associated technical solutions
• Implement software configuration in line with client requirements, working with senior colleagues, product managers and development teams to deliver solutions and highlight functionality gaps
• Consult on the underlying data model, with the ability to carry out field mapping activities relating to external integrations and APIs
• Follow defined consultancy methodology ensuring consistency and traceability of approach
• Knowledge transfer to both customers and colleagues in order to share product information and best practice

Qualifications

What are we looking for?

• Experience working within a software solutions provider or, in software implementation/upgrade projects, ideally within the Financial Services sector
• Experience of working on large scale data and systems migration projects
• Confidence in a client facing role, including workshop facilitation and undertaking customer demonstrations
• Good working knowledge of relational databases, including SQL (Oracle an advantage)
• An understanding of APIs, Web services and Cloud technologies

It would be advantageous to have:

• Good working knowledge of mortgage and savings operations within the UK (origination and servicing), including regulation and best industry business practice

If you do not have all of the above experience or skills we would still like to hear from you.

Additional Information

We’re committed to supporting our employees in every aspect of their lives, from health and wellbeing to financial security and lifestyle perks. Here’s a snapshot of the benefits you’ll enjoy as part of our team:

• Health & Wellbeing: Private Medical Insurance, Health Cash Plan, Dental Insurance, Eye Care Vouchers, Flu Vaccinations
• Finance & Protection: Life Assurance, Critical Illness Cover, Pension Plan, Long Service Awards, Payroll Giving, Fleet car provider
• Leisure & Lifestyle: Cycle to Work Scheme, Holiday Trading, Travel Insurance

As part of our hiring process, new employees will be required to pass a confidential consumer credit check and DBS check. This is a straightforward credit check for CCJs, bankruptcy and a criminal record check; however, if you wish to know more about what is or is not acceptable, please ask our recruitment team.

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences. All of our positions are open to people with disabilities.