At a Glance
- Tasks: Support recruitment processes and deliver exceptional customer service to candidates.
- Company: Join Sopra Steria, a leader in transformative business services.
- Benefits: Enjoy 25 days annual leave, health cash plan, and pension.
- Other info: Hybrid working model with great opportunities for personal growth.
- Why this job: Make a real impact in recruitment while working with high-profile Government clients.
- Qualifications: Strong attention to detail and excellent communication skills required.
The predicted salary is between 26298 - 26298 £ per year.
Do you have exceptional customer service skills and are you looking for a role where you can really demonstrate them? At Sopra Steria, within our Transformative Business Services (TBS) team, we’re looking for Administrators to support our busy recruitment function working with high‑profile Government clients. You’ll play a key part in delivering a smooth, professional experience for candidates and stakeholders, while building strong relationships and keeping things running efficiently behind the scenes. This is a 12-month fixed term contract and follows a hybrid working model. You will be based in our Newport office two days per week, on Monday and Tuesday, with the remaining days worked from home.
What you’ll be doing:
- Managing high-volume recruitment activity in a fast‑paced environment, supporting candidates through processes such as online testing, allocations, medical fitness checks and interview scheduling.
- Supporting recruitment campaigns by communicating with successful candidates about start dates, training arrangements and next steps.
- Acting as a first point of contact for candidates and stakeholders, handling inbound queries by phone and email in a professional and helpful way.
- Processing work in line with agreed procedures, business rules and scripts, meeting defined quality standards.
- Maintaining accurate and up‑to‑date records on databases and manual systems to support audit requirements.
- Planning and prioritising your workload to ensure deadlines are met, escalating queries where appropriate and identifying opportunities to improve processes.
What you’ll bring:
- Strong attention to detail, with the ability to maintain accurate records and follow defined processes.
- Experience working in a fast‑moving, structured, team‑based environment.
- A customer‑focused approach, with confidence in delivering a high‑quality, professional service.
- Clear and effective communication skills, both written and verbal.
- Good organisational skills, with the ability to prioritise tasks and manage deadlines.
- A proactive approach to problem solving and continuous improvement.
If you’re interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!
Employment Type: Full‑time, Fixed Term Contract (12 months)
Location: Newport – hybrid working, two days per week in the office.
Security Clearance Level: SC.
Internal Recruiter: Becky.
Salary: £26,298 per annum.
Benefits:
- 25 days annual leave with the choice to buy additional days
- Health cash plan
- Life assurance
- Pension
We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
Process Assistant - Recruitment in Newport employer: Sopra Steria
At Sopra Steria, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and fosters employee growth. Our Newport office provides a hybrid working model, allowing you to balance your professional and personal life while engaging in meaningful work with high-profile Government clients. With competitive benefits such as 25 days of annual leave, a health cash plan, and a commitment to continuous improvement, we ensure our employees feel valued and empowered in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Process Assistant - Recruitment in Newport
✨Get Involved in Recruitment Events
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We think you need these skills to ace Process Assistant - Recruitment in Newport
Some tips for your application 🫡
Showcase Your Recruitment Skills:As someone applying for a talent acquisition role, it’s key to highlight your experience in finding and placing talent. Talk about specific methods you’ve used in past roles—whether it’s social media sourcing, networking, or using ATS systems. Show us how you’ve made a difference in previous projects!
Tailor Your CV for Talent Acquisition:When you're putting together your CV for a temporary role in recruiting, focus on your measurable achievements—like the number of positions filled or the reduction in time-to-hire. Use bullet points to make it easy for us to see your contributions at a glance, and don’t forget to mention any relevant certifications or training you've undergone!
Craft a Relatable Cover Letter:For a temporary role, your cover letter should not only explain why you want this job but also why you’re suited for short-term projects. Mention your adaptability and any past experiences where you quickly integrated into a team or got up to speed with new processes. Let us know how you can hit the ground running!
Highlight Immediate Availability:Since this is a temporary position, it’s essential to emphasise your availability in your application. Make it clear when you can start and how flexible you are with hours. Frame it as a positive—your ability to jump in and help us right when we need you will definitely make you stand out!
How to prepare for a job interview at Sopra Steria
✨Show Off Your People Skills
Since you're getting into talent acquisition, it's crucial to highlight your communication and interpersonal skills. Think of a few scenarios where you've successfully dealt with candidates, managed relationships, or resolved conflicts—these will give you a solid edge in the interview with Sopra Steria.
✨Research the Latest Recruiting Tools
Stay ahead of the game by familiarising yourself with popular ATS (Applicant Tracking Systems) and recruitment tools that are trending in the industry. Be ready to discuss how you might use these tools in your role at Sopra Steria, even if it's just a temporary role—they’ll want to know you can hit the ground running.
✨Understand the Urgency
Temporary roles often mean quick turnarounds. Show that you understand the nuances of urgent hiring processes, perhaps by sharing experiences where you had to source candidates under tight deadlines. It demonstrates you know the ropes and can adapt fast, which will definitely impress Sopra Steria.
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Temp roles can be unpredictable, so emphasise your flexibility and willingness to take on varying workloads or adapt to different company cultures. Prepare a few anecdotes where you've thrived in a dynamic environment—Sopra Steria will want to see that you can roll with the punches!
