At a Glance
- Tasks: Join our team to process invoices, manage payments, and resolve customer queries.
- Company: A leading provider of innovative Business Support Services in the UK.
- Benefits: Enjoy 25 days leave, health cash plan, and flexible working arrangements.
- Other info: Hybrid role with excellent career growth opportunities and a friendly team culture.
- Why this job: Make a real impact in finance while developing your skills in a supportive environment.
- Qualifications: Strong Excel skills and attention to detail; finance experience is a plus.
The predicted salary is between 26298 - 26298 £ per year.
Are you looking for a detail-focused finance role where your work makes a real impact? We’re expanding our friendly and growing team and are looking for a dedicated individual to join us. If you enjoy problem solving, working with data and carrying out debt collection activity, this could be a great fit for you.
Our team works closely together in a supportive, structured environment where accuracy, trust and collaboration are key. We play an important role in processing Accounts Receivable invoices, preparing banking transactions, posting and reconciling payments, monitoring aged debt reports, resolving disputes and helping to reduce customer debt. You’ll help ensure activities are completed accurately and on time to provide an excellent service to our client.
This role is hybrid, with the Newport office as your base location, and you’ll be required to attend the office two days per week.
What you'll be doing:
- Processing AR invoices, banking transactions and payment reconciliations accurately and within agreed timescales.
- Monitoring workloads to support service delivery and achieve Service Level Agreement targets and key performance indicators, escalating issues where appropriate.
- Taking ownership of customer debt queries, disputes and issues within your remit and working to resolve them effectively.
- Supporting the production of management information to help identify issues and contribute to continuous service improvement.
- Managing your workload effectively while providing support to colleagues to help achieve team objectives.
- Handling enquiries via email and telephone, resolving them where possible or escalating as required.
What you’ll bring:
- Strong Microsoft Excel and Microsoft Word skills.
- Excellent attention to detail and accuracy when handling financial and operational data.
- Ability to prioritise your workload and meet deadlines with appropriate support when required.
- Strong problem-solving skills and the ability to work independently while adapting to changing priorities.
- Ability to build positive working relationships with colleagues, clients and stakeholders.
- Clear and professional communication skills, both written and verbal.
It would be great if you had:
- Experience working within a finance administration environment.
- Experience delivering customer-focused service.
- Knowledge of Oracle systems.
If you’re interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!
Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.
Employment Type: Full‑time, perm
Location: Newport – hybrid working, two days per week in the office.
Security Clearance Level: NPPV2.
Salary: £26,298 per annum.
Benefits: 25 days annual leave, plus BHols with the option to buy extra days, 4 x death in service life assurance, Health Cash plan, Pension, 3 days paid volunteering, 5 days paid carers leave and an opportunity to opt in for more specific benefits.
Process Assistant O2C in Newport employer: Sopra Steria
Sopra Steria is an exceptional employer, offering a unique opportunity for a Data Security Technical Lead to influence enterprise-wide data security strategy while working remotely. With a strong focus on professional development, competitive benefits including a generous car allowance and private medical insurance, and a collaborative work culture that values innovation, employees are empowered to grow their careers in a supportive environment dedicated to making a real difference in national security.
StudySmarter Expert Advice🤫
We think this is how you could land Process Assistant O2C in Newport
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Sopra Steria. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Process Assistant O2C in Newport
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Sopra Steria.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Sopra Steria's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Sopra Steria
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Sopra Steria.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Sopra Steria will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Sopra Steria employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
