At a Glance
- Tasks: Lead HR programmes, design systems, and deliver impactful analytics.
- Company: Purpose-driven digital transformation provider focused on innovation.
- Benefits: Up to £52k salary, 25 days leave, health cash plan, and flexible working.
- Other info: Join a collaborative team dedicated to positive change and community value.
- Why this job: Make a real impact in HR tech while enjoying work-life balance.
- Qualifications: Experience in HR systems, strong analytical skills, and problem-solving abilities.
The predicted salary is between 49000 - 52000 £ per year.
Are you an MI & Analytics Analyst with experience of leading HR programmes? The Senior Systems & MI Analyst will work within a Systems and Management Information team in a fast paced and digitally driven HR Shared Service Centre. The main focus of the role is to scope, design and deliver system developments, defect management and where applicable take a lead role in the delivery of new HR systems, automation and HR technologies. In addition, the role will provide day to day system support and will play a key role in all aspects of system governance and data integrity; continually auditing and monitoring people data.
This is a customer centric role, working in partnership with a variety of customers to understand key requirements and deliverables. You’ll need to challenge where appropriate and provide recommendations and technological solutions to provide a value-added service, meeting, and exceeding customer needs and delivering services in line with KPI’s. You will work as part of a close team with other HR Analysts and become a Subject Matter Expert for systems, Data and Analytics within the HR function. This is a hybrid variable role requiring some weekly office presence in our Newcastle Upon Tyne hub.
What you will be doing:
- Working with key stakeholders within the business, identifying and documenting user requirements and producing the relevant specifications for enhancements, ensuring that business needs are translated accurately into system requirements.
- Accountable for the design, creation and delivery of HR reports and dashboards, including providing in-depth analysis to the wider HR Function and internal key customers and stakeholders.
- Support the Head of Systems & MI to ensure processes are fit for purpose and are continually reviewed to ensure high levels of customer service is maintained and team performance and efficiency is maximised.
- Provide recommendations including in depth analysis on new reporting and dashboard requirements, enhanced system developments, software upgrades, and modifications.
- Identify opportunities that can improve efficiency of HR systems & processes. Design and deploy automation wherever possible to improve overall efficiency across the HR function.
- Resolve second tier customer queries related to HR systems and Management Information whilst meeting and exceeding customer needs and expectations within agreed SLAs.
- Lead, plan and conduct User Acceptance Testing (UAT) on system enhancements and defects, liaising with stakeholders, suppliers and developers to ensure on-time delivery and user satisfaction using the appropriate project methodologies.
What you’ll bring:
- Experience in leading HR programmes that are intrinsically linked to HR systems.
- Experience of coaching and mentoring end user team members in value-added service delivery, problem solving and technical solutioning.
- Provide efficiency solutions to the HR function, including automation.
- Proven track record of using strong analytical techniques and problem-solving skills.
- Experience of working on system implementations preferably in a HR context, including scoping requirements with customers and translating these into a clear, meaningful format for developers, creating and managing a test plan, carrying out testing and managing testing failures.
- System Administration experience, preferably in a HR context, including providing second line support for queries, managing more complex queries with third parties or internal IT department in accordance with agreed support SLAs, maintenance of background tables, user/ security management and governance.
- Knowledge of management reporting tools, specifically Power BI, Power Automate, Smartsheet and advanced levels of Excel.
If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!
Employment Type: Full-time, Permanent
Location: Hybrid variable requiring some travel to our Newcastle Upon Tyne office
Security Clearance Level: SC
Internal Recruiter: Adrian
Salary: Up to £52k depending on experience
Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance and pension
Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.
We are a purpose driven digital transformation provider, creating innovative digital solutions to help clients drive their digital transformation projects and secure tangible and sustainable benefits. We harness the power of innovation to drive positive change in both business and society, delivering sustainable growth and services which make life better, from effective frontline citizen services, to digitising financial services, utilities, and delivering smarter roads.
We place people at the heart of everything we do and are committed to working with our customers, partners and suppliers to shape a better world and add real and lasting social value to the communities in which we work. Together we are building a better future by delivering real and lasting value. We are just at the start of what we can achieve together. Come and join us!
Senior HR MI, Systems & Analytics Analyst in Newcastle upon Tyne employer: Sopra Steria
Sopra Steria is an exceptional employer, offering a unique opportunity for a Data Security Technical Lead to influence enterprise-wide data security strategy while working remotely. With a strong focus on professional development, competitive benefits including a generous car allowance and private medical insurance, and a collaborative work culture that values innovation, employees are empowered to grow their careers in a supportive environment dedicated to making a real difference in national security.
StudySmarter Expert Advice🤫
We think this is how you could land Senior HR MI, Systems & Analytics Analyst in Newcastle upon Tyne
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Sopra Steria!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Sopra Steria.
We think you need these skills to ace Senior HR MI, Systems & Analytics Analyst in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Sopra Steria. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Sopra Steria and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Sopra Steria. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Sopra Steria's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Sopra Steria
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Sopra Steria.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Sopra Steria will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Sopra Steria and how you would contribute to adapting HR strategies.
