Sopra Steria is seeking a Collections Specialist in Newcastle on a hybrid basis. You will handle inbound/outbound communications about outstanding debts, taking ownership of cases and progressing them to resolution while maintaining accurate records.
Your role involves assessing affordability, identifying vulnerabilities, and offering suitable forbearance options to reach realistic repayment plans. Compliance with regulations and internal policies is essential.
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Hybrid Debt Collections Specialist – Newcastle in Newcastle upon Tyne employer: Sopra Steria
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