Sopra Steria in Newcastle is seeking a Contact Centre Agent to support HR enquiries and deliver high-quality service within a close-knit HR Operations team.
You will handle inbound calls and emails, guide users through MyHR, process routine transactions, and maintain records for audit, with training and coaching to develop your HR career.
This hybrid role requires 2 office days (Tuesdays plus a flexible day) and offers 25 days leave, a health cash plan and pension.
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HR Contact Centre Agent (Hybrid) – Kickstart Your HR Career in Newcastle upon Tyne employer: Sopra Steria
Join a forward-thinking team at the forefront of Aerospace and Defence, where your expertise in Microsoft Sentinel and KQL will directly contribute to enhancing security measures. We pride ourselves on fostering a collaborative work culture that prioritises employee growth through continuous learning opportunities and innovative projects. Located in a dynamic environment, we offer competitive benefits and a commitment to making a meaningful impact in the industry.
