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- Tasks: Lead service delivery and drive continuous improvement for Defence clients.
- Company: Dynamic team focused on innovation and accountability.
- Benefits: Full-time role with opportunities for professional growth.
- Why this job: Be the driving force behind secure service excellence in a collaborative environment.
- Qualifications: Experience in service management and strong leadership skills.
- Other info: Onsite position in Hemel Hempstead requiring active DV clearance.
Could you be the driving force behind secure service excellence? Read the overview of this opportunity to understand what skills, including relevant soft skills and software package proficiencies, are required.
We are looking for a passionate and pragmatic Service Manager to lead the delivery and continual improvement of services for our Defence clients. This position is full-time onsite at Hemel Hempstead and requires current active DV clearance.
You will join a collaborative, forward-thinking team that values innovation, accountability and strong performance.
Service Manager in London employer: Sopra Steria
Contact Detail:
Sopra Steria Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in defence services. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us how your passion for service excellence aligns with their mission. We want to see that you’re not just a fit on paper but also in spirit!
✨Tip Number 3
Practice your soft skills! As a Service Manager, communication and leadership are key. Role-play common interview scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Service Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you're genuinely excited about leading service excellence and making a difference for our Defence clients.
Highlight Relevant Skills: Make sure to showcase your relevant soft skills and software proficiencies in your application. We’re looking for someone who can demonstrate their ability to drive continual improvement and collaborate effectively with our team.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We appreciate when candidates take the effort to align their experiences with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Sopra Steria
✨Know Your Stuff
Make sure you’re well-versed in the specific services and software packages relevant to the role. Brush up on your knowledge of service delivery and improvement strategies, especially in a Defence context. This will show that you’re not just passionate but also pragmatic about the challenges ahead.
✨Showcase Your Soft Skills
As a Service Manager, soft skills are just as important as technical know-how. Be ready to discuss how you've demonstrated leadership, accountability, and collaboration in past roles. Use specific examples to illustrate your ability to drive service excellence and work effectively within a team.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to service management. Think about how you would handle challenges like service disruptions or client complaints. Practising these scenarios can help you articulate your thought process and decision-making skills during the interview.
✨Understand the Company Culture
Research the company’s values and culture, especially their focus on innovation and collaboration. Be prepared to discuss how your personal values align with theirs. This will demonstrate that you’re not only a fit for the role but also for the team dynamic.
