At a Glance
- Tasks: Evaluate change requests and guide stakeholders through the change management process.
- Company: Join NHS Shared Business Services, a supportive and collaborative environment.
- Benefits: Up to £32,000 salary, 25 days leave, health cash plan, and flexible working.
- Other info: Hybrid working with excellent opportunities for career growth and diversity.
- Why this job: Make a real impact by shaping improvements from idea to delivery.
- Qualifications: Experience in a functional analyst role and strong organisational skills.
The predicted salary is between 32000 - 32000 £ per year.
Are you someone who enjoys bringing clarity to complex change, working closely with stakeholders and helping shape how improvements move from idea to delivery? We’re looking for a Functional Analyst to join our Technology function at NHS Shared Business Services (NHS SBS). In this role, you’ll work closely with the Operational Excellence Manager and colleagues across the business and IT to evaluate change requests, confirm requirements, assess value and define development activities. You’ll play a key role in progressing changes through approval and prioritisation, supporting handover to development teams, and keeping stakeholders informed right through to final sign off. You’ll be joining a collaborative and supportive environment where strong relationships, clear analysis and effective governance really matter. This is a hybrid role, with 1–2 days per week based in our Leeds office and the rest of your time worked flexibly.
What you’ll be doing:
- Evaluating change requests, assessing impact and value, and supporting presentation to relevant review and change boards.
- Coordinating requirements, prioritisation and handover of approved changes to development teams.
- Reviewing and managing TopDesk change allocations to support effective progress and resource planning.
- Working with stakeholders across all lines of business to guide them through the change management process.
- Maintaining visibility of the delivery pipeline, dependencies and priorities.
- Supporting business as usual change activity, continuous improvement and process adoption.
What you’ll bring:
- Experience working in a functional analyst or similar change-focused role.
- Experience managing complex work with multiple stakeholders at different levels.
- Strong organisational skills, with the ability to plan work and meet deadlines.
- Strong analytical and problem‑solving skills, with high attention to detail.
- Experience using reporting or visualisation tools such as Power BI, Tableau or Oracle BI.
- A good functional understanding of business processes and how change impacts delivery.
It would be great if you had:
- Understanding of DataOps and DevOps delivery practices.
- Experience using tools such as Azure DevOps and TopDesk.
- Experience working in the public sector and or the NHS.
If you’re interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!
Employment Type: Full‑time, Permanent.
Location: Leeds – hybrid working.
Security Clearance Level: DBS.
Salary: Up to £32,000.
Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, and pension.
Although this role is advertised as full‑time, we believe that flexibility at work can promote work‑life balance, increase your motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.
We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status.
We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
Functional Analyst in Leeds employer: Sopra Steria
NHS Shared Business Services (NHS SBS) is an exceptional employer that fosters a collaborative and supportive work culture, particularly for the Functional Analyst role. With a focus on employee well-being, we offer flexible working arrangements, generous annual leave, and a commitment to diversity and inclusion, ensuring that every team member can thrive and contribute meaningfully to our mission in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Functional Analyst in Leeds
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We think you need these skills to ace Functional Analyst in Leeds
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Sopra Steria, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Sopra Steria
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Sopra Steria’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
