At a Glance
- Tasks: Lead a team to design and implement innovative ServiceNow solutions.
- Company: Sopra Steria transforms public services with cutting-edge technology and a commitment to social impact.
- Benefits: Enjoy flexible working, a £5,400 car allowance, 25 days leave, and private medical cover.
- Other info: Hybrid role with opportunities for career progression and a focus on diversity and inclusion.
- Why this job: Join a dynamic team driving digital transformation and make a real difference in public services.
- Qualifications: Experience in ServiceNow development, strong JavaScript skills, and relevant certifications required.
The predicted salary is between 60000 - 75000 £ per year.
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We\'re on the lookout for a passionate Lead ServiceNow Developer to stimulate innovation, lead a hard-working team, and craft the future of digital transformation!
Sopra Steria\'s Strategic Digital Services are once again growing their ServiceNow capability and are in the market for Lead ServiceNow Developers! We are seeking an experienced Lead ServiceNow Developer to drive the design, development, and implementation of ServiceNow solutions. In this role, you will direct a team of developers, collaborate with key stakeholders, and drive the successful delivery of scalable and efficient ServiceNow applications. You will be responsible for technical strategy, best practices, and innovative solutions to enhance business processes. We can offer great career progression opportunities, benefits which you can flex to meet your needs and training and development opportunities.
While the majority of your time will be spent working from home, this role is hybrid and there would be travel ad-hoc to our head office in Hemel Hempstead as well as various Sopra Steria and client sites.
What you\'ll be doing:
- Leading and mentoring a team of ServiceNow developers, providing guidance on optimal strategies, development standards, and technical architecture.
- Designing, developing, and implementing ServiceNow applications, modules, and integrations to meet business needs.
- Configuring and customising ServiceNow workflows, business rules, UI policies, client scripts, and integrations.
- Developing and maintaining integrations between ServiceNow and other enterprise systems using REST/SOAP APIs, MID servers, and third-party tools.
- Ensuring the platform optimised for performance, security, and scalability while adhering to ServiceNow industry standards.
- Working closely with business analysts, IT teams, and other stakeholders to capture requirements and deliver effective solutions.
- Automate IT and business processes using ServiceNow’s capabilities, including Flow Designer and scripting.
- Solving issues, providing technical support, and implementing solutions to ensure system stability and efficiency.
- Running ServiceNow version upgrades, patches, and maintenance activities while minimising disruptions.
- Ensuring alignment to ServiceNow development standards, IT governance policies, and security guidelines.
What you’ll bring:
- Proven experience working in a hands-on ServiceNow development role, with expertise and relevant certification; CSA (Certified System Administrator), CAD (Certified Application Developer) and CIS in ITSM, ITOM, HRSD, CSM, or other key modules.
- Strong knowledge of JavaScript, ServiceNow scripting (Business Rules, Client Scripts, Script Includes), Flow Designer, IntegrationHub, and REST/SOAP APIs.
- Experience integrating ServiceNow with third-party systems using APIs, web services, and automation tools.
- Experience leading development teams, mentoring junior developers, and driving technical initiatives.
- Strong analytical and troubleshooting skills with the ability to identify and resolve issues efficiently.
- Excellent verbal and written communication skills to interact with technical and non-technical stakeholders.
It would be great if you had:
- CTA (Certified Technical Architect)
If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!
Employment Type: Permanent
Location: Hemel Hempstead (Hybrid Variable)
Security Clearance Level: SC
Internal Recruiter: Jen
Salary: £75,000 - £90,000 dependent on experience
Benefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund
Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.
Loved reading about this job and want to know more about us?
We support the UK Government to tackle today’s biggest challenges. We combine technical expertise and delivery capability with vision to accelerate change and reinvent the way that Public Services are designed and delivered. We work with energy and integrity to build intelligent, highly secure, joined-up solutions that make a difference to everyday lives. We’ve been helping Government to make a difference for 50 years, creating common systems and approaches, enabling government to work across multiple agencies and radically transform how Public Services are delivered. Empowering Government to make a difference to everyone, every day.
We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida, the UK\'s largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format.
If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Engineering and Information Technology
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Industries
Professional Services
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Lead ServiceNow Developer in Hemel Hempstead employer: Sopra Steria
At Sopra Steria, we pride ourselves on being an exceptional employer, particularly for those passionate about cybersecurity and detection engineering. Our hybrid work model in Farnborough allows for a balanced work-life dynamic, while our commitment to professional development ensures that employees have ample opportunities to grow and excel in their careers. With a supportive culture that values collaboration and innovation, you'll be part of a team dedicated to making a meaningful impact in the Aerospace, Defence & Security sector.
StudySmarter Expert Advice🤫
We think this is how you could land Lead ServiceNow Developer in Hemel Hempstead
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Sopra Steria or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Sopra Steria.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Sopra Steria.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Sopra Steria that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Lead ServiceNow Developer in Hemel Hempstead
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Sopra Steria.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Sopra Steria and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Sopra Steria
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Sopra Steria uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
