At a Glance
- Tasks: Lead complex implementations and support clients through transformative changes.
- Company: Join NHS Shared Business Services, a supportive and client-focused organisation.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Collaborative team environment with opportunities for travel and personal development.
- Why this job: Make a real impact in the NHS while leading high-quality implementations.
- Qualifications: Proven experience in implementation and strong client management skills.
The predicted salary is between 70000 - 90000 £ per year.
Are you an experienced implementation professional who thrives on leading complex change and delivering real value for clients? We’re looking for a confident and versatile Implementation Senior Lead to join our specialist Implementation Team at NHS Shared Business Services. You’ll be part of a collaborative, high-performing team that supports NHS organisations through onboarding, transformation and optimisation, working across Client Onboarding, Data Technology, Client Success, Mergers Reconfigurations and Strategic Delivery. Our culture is client-centred, supportive and improvement-focused, giving you the opportunity to influence, lead and make a genuine impact across the NHS. If you’re motivated by delivering high-quality implementations, supporting clients through change and helping shape best practice at scale, this is a fantastic opportunity to take the next step in your career. This is a hybrid role, combining home working with travel to client sites and occasional overnight stays when required, particularly during key implementation phases or stakeholder workshops.
What you'll be doing:
- Leading end-to-end implementation activity for new and existing clients across the A2R and EPM workstreams.
- Acting as a senior point of contact for clients, resolving escalations and providing expert guidance and assurance.
- Delivering process impact workshops, walkthroughs, training sessions, and support.
Implementation Senior Lead employer: Sopra Steria
NHS Shared Business Services is an exceptional employer that prioritises a collaborative and supportive work culture, empowering employees to lead impactful change within the NHS. With a strong focus on professional development and a client-centred approach, you will have the opportunity to influence best practices while enjoying the flexibility of a hybrid working model. Join us to be part of a high-performing team dedicated to delivering meaningful results for clients and making a real difference in healthcare.
