At a Glance
- Tasks: Lead the Learning and Development team and manage the Learning Management System.
- Company: Prominent HR services provider in the UK with a focus on quality service.
- Benefits: Hybrid work model, full-time position, and opportunities for process improvement.
- Other info: Engage cross-functionally and drive impactful change within the organisation.
- Why this job: Shape the future of learning while working in a dynamic and supportive environment.
- Qualifications: Strong customer service skills, LMS experience, and line management experience.
The predicted salary is between 50000 - 60000 £ per year.
A prominent HR services provider in the United Kingdom is seeking a Learning and Development Lead to guide their support team and manage the Learning Management System (LMS). The role involves ensuring high-quality service delivery, process improvement, and engaging cross-functionally within the organization.
Candidates should have:
- Strong customer service skills
- LMS experience
- Prior line management experience
The position is full-time and requires a hybrid work model, working 3 days in the Newcastle office.
Head of L&D Services - Hybrid Learning & LMS Lead employer: Sopra Steria
As a leading HR services provider in the UK, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee development and well-being. Our hybrid working model allows for flexibility while collaborating with a talented team in our vibrant Newcastle office, offering ample opportunities for professional growth and innovation in Learning and Development. Join us to make a meaningful impact in shaping the future of our workforce.
StudySmarter Expert Advice🤫
We think this is how you could land Head of L&D Services - Hybrid Learning & LMS Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR and L&D space. Attend industry events or webinars to meet potential employers and get your name out there. Remember, it’s all about who you know!
✨Tip Number 2
Showcase your LMS expertise! If you’ve got experience with Learning Management Systems, make sure to highlight that in conversations. Share specific examples of how you've improved processes or delivered high-quality service in previous roles.
✨Tip Number 3
Prepare for those interviews! Research the company and think about how your skills align with their needs. Be ready to discuss your line management experience and how you can lead a support team effectively.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Head of L&D Services - Hybrid Learning & LMS Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Learning and Development Lead role. Highlight your LMS experience and any relevant line management roles to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about L&D and how your customer service skills can enhance our team. Be genuine and let your personality come through!
Showcase Your Achievements:When detailing your past experiences, focus on specific achievements that demonstrate your ability to improve processes and deliver high-quality service. Numbers and examples can really make your application stand out!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Sopra Steria
✨Know Your LMS Inside Out
Make sure you’re well-versed in the Learning Management System (LMS) that the company uses. Familiarise yourself with its features, benefits, and any common issues users face. This will not only show your expertise but also demonstrate your proactive approach to problem-solving.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you overcame them. Highlighting your line management experience will be crucial, so come ready to discuss your leadership style and how it aligns with the company's values.
✨Engage with Cross-Functional Teams
Since the role involves engaging cross-functionally, be prepared to discuss how you’ve collaborated with different departments in previous roles. Share specific instances where your communication and teamwork skills made a positive impact on service delivery or process improvement.
✨Customer Service is Key
Strong customer service skills are essential for this position. Think of examples where you’ve gone above and beyond to meet client needs or improve user experience. Be ready to explain how you would ensure high-quality service delivery in your new role.
