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- Tasks: Manage software, hardware, and licences while maintaining the Configuration Management Database.
- Company: Join a leading Aerospace, Defence and Security team in Gosport.
- Benefits: Enjoy 25 days annual leave, health cash plan, life assurance, and pension.
- Other info: Full-time role with opportunities for career advancement in a dynamic industry.
- Why this job: Make a real difference in asset management and grow your skills in a supportive environment.
- Qualifications: Experience in Asset Management and knowledge of ITIL processes required.
The predicted salary is between 30000 - 40000 £ per year.
A traditional IT Analyst role that specialises in Asset Management, including Software, Hardware and License Management. Managing and taking ownership of all change/problem/incidents associated to Asset Management & maintaining the Configuration Management Database and all assets that reside within it.
You will join our Aerospace, Defence and Security team in Gosport, working on site five days a week. In this role, you will help maintain and improve our Asset and Configuration Management processes, working with colleagues and partners to keep systems reliable and up to date. It is a chance to learn, grow and make a real difference to how we manage software, hardware and licences across the organisation.
- Owning and managing change, incident and problem records relating to Asset Management through to resolution.
- Maintaining the Configuration Management Database and ensuring asset data stays accurate.
- Supporting major incident activity and contributing to root cause identification.
- Knowledge of ITIL service management processes and practices.
- Strong understanding of software, hardware and licence management.
- Experience using MS Office tools at an intermediate or advanced level – particularly Excel and Outlook.
- Experience in a similar role, specialising in Asset Management.
- Microsoft MCP qualification or equivalent.
- Recognised ITIL Foundation Computer Sciences Certificate or equivalent.
- Experience with service management tools, techniques and methods – particularly ServiceNow and GitLab.
- Experience working as a Service Analyst in small to medium service management environments.
Employment Type: Full-time, Permanent.
Security Clearance Level: Security Clearance.
Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance and pension.
Our Aerospace, Defence and Security business designs, develops and deploys digital solutions that bring clients enduring business value across the UK’s public and private sectors. We foster a culture in which employees feel valued and supported, delivering exceptional rates of customer satisfaction in the UK’s most complex safety and security-critical markets.
Locations
Service Asset & Configuration Analyst in Gosport, Hampshire employer: Sopra Steria
Contact Detail:
Sopra Steria Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Asset & Configuration Analyst in Gosport, Hampshire
✨Tip Number 1
Network like a pro! Reach out to current employees in the Aerospace, Defence and Security team on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on ITIL processes and Asset Management best practices. We want you to show off your knowledge and how you can make a difference in maintaining that Configuration Management Database!
✨Tip Number 3
Don’t forget to highlight your experience with service management tools like ServiceNow and GitLab during interviews. We love seeing candidates who are already familiar with the tools we use!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Service Asset & Configuration Analyst in Gosport, Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Asset & Configuration Analyst role. Highlight your experience in asset management, ITIL processes, and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about asset management and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Skills: Don’t forget to mention your proficiency with MS Office tools, especially Excel and Outlook. If you've used service management tools like ServiceNow or GitLab, make sure to include that too. We’re keen on seeing how you can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Sopra Steria
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL service management processes and practices. Be ready to discuss how you've applied these in previous roles, especially in Asset Management. This will show that you understand the framework and can contribute effectively from day one.
✨Showcase Your Technical Skills
Since this role requires strong knowledge of software, hardware, and licence management, prepare examples of how you've managed these assets in the past. Highlight your experience with tools like ServiceNow and GitLab, as well as your proficiency in MS Office, particularly Excel.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss specific incidents or problems you've encountered in Asset Management and how you resolved them. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your analytical skills and ability to manage change effectively.
✨Understand the Company Culture
Research the company’s values and mission, especially in the Aerospace, Defence and Security sectors. Be ready to explain how your personal values align with theirs and how you can contribute to their goal of delivering exceptional customer satisfaction.