At a Glance
- Tasks: Drive framework adoption and savings across the NHS while managing key stakeholder relationships.
- Company: Join NHS Shared Business Services, a leader in delivering corporate services to the NHS.
- Benefits: Enjoy a competitive salary, generous leave, private medical insurance, and flexible working options.
- Other info: Hybrid role with travel; excellent career growth opportunities in a supportive environment.
- Why this job: Make a real impact on public sector procurement and improve outcomes for NHS organisations.
- Qualifications: Experience in procurement or business development is a plus; strong stakeholder engagement skills are essential.
The predicted salary is between 60000 - 80000 £ per year.
Would you like to join the team powering framework uptake across the NHS—transforming opportunities into savings, value and measurable results? The Procurement Framework Support Manager is a senior, delivery‑focused role within the framework uptake squad, reporting directly to the Head of Framework Uptake. The role plays a critical part in delivering the framework uptake strategy by driving increased adoption, spend, savings and value through NHS SBS frameworks across the NHS and wider public sector.
The Procurement Framework Support Manager manages a defined portfolio of frameworks, customers and opportunities, owning framework uptake pipelines and savings portfolios and converting opportunities into measurable outcomes for NHS organisations. Acting as a trusted strategic partner, the role engages confidently with senior NHS stakeholders and works closely with NHS SBS Heads of Category and category teams to maximise framework performance and relevance. The role is central to NHS SBS’s transition to a more scalable, insight‑led and accountable model for framework growth, positioning the Framework Uptake Squad as the engine room for increased adoption, utilisation and customer value. This is a hybrid variable role requiring travel to offices in the NW and North a couple of times a month.
What you will be doing:
- Proactively identify, develop and convert opportunities into increased framework adoption, spend and savings.
- Maintain high‑quality pipeline intelligence and MI, using data and insight to prioritise opportunities, evidence performance and shape customer engagement activity.
- Build and sustain senior‑level relationships across NHS trusts, ICSs and wider public sector organisations to position NHS SBS frameworks as strategic solutions.
- Engage confidently with executive and board‑level stakeholders, shaping discussions around value, savings, outcomes and service improvement.
- Champion a customer‑first mindset, ensuring high‑quality experience and delivery across the framework lifecycle.
- Work closely with Heads of Category and category teams to align market strategy, framework design and customer demand.
- Demonstrate strong commercial acumen, understanding financial drivers, savings methodologies and value propositions.
What you’ll bring:
- Proven experience operating in a commercial, procurement or business development environment within the NHS or public sector is beneficial but not essential.
- Demonstrable success in managing pipelines, portfolios or accounts and converting opportunities into measurable outcomes.
- Experience engaging with senior and executive‑level stakeholders, influencing decision‑making and achieving results.
- Shape the conversation, influence decision-makers, convening steering groups and drive framework growth through proactive stakeholder engagement.
- Strong understanding of public sector procurement frameworks including regulation knowledge PA23.
- Ability to work autonomously, managing multiple priorities in a complex, fast‑moving environment.
Employment Type: Full-time Permanent
Location: Hybrid role requiring travel to offices in the NW and North a couple of times a month.
Security Clearance Level: DBS
Salary: Up to £55,000
Benefits: £5,400 cash alternative car allowance, 25 days annual leave with the option to buy extra days, 4 x death in service life assurance, private medical insurance, pension, 3 days paid volunteering, 5 days paid carers leave and a generous flexible benefits fund which you can take in cash.
Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.
NHS Shared Business Services (NHS SBS) was created by the Department of Health and Social Care to deliver corporate services to the NHS. A unique joint venture with Sopra Steria, a European leader in digital services and software development, we make life easier for NHS employees, patients, and suppliers, and deliver value for money to the taxpayer. Proud members of the NHS family, we provide finance & accounting, digital, procurement and workforce services to more than half the NHS in England, and our solutions are underpinned by cutting-edge technologies and our teams’ expertise, in-depth understanding of the NHS, and commitment to service excellence.
We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good, and are dedicated and empowered to act responsibly and sustainably at organisational, team and individual level. Come and join us on our journey!
Framework Support Manager employer: Sopra Steria
Sopra Steria is an exceptional employer, offering a unique opportunity for a Data Security Technical Lead to influence enterprise-wide data security strategy while working remotely. With a strong focus on professional development, competitive benefits including a generous car allowance and private medical insurance, and a collaborative work culture that values innovation, employees are empowered to grow their careers in a supportive environment dedicated to making a real difference in national security.
StudySmarter Expert Advice🤫
We think this is how you could land Framework Support Manager
✨Get Savvy with Industry Perks
Join procurement and purchasing forums or groups where pros hang out, like CIPS (Chartered Institute of Procurement & Supply). They'll share the inside scoop on job openings that might not show up on traditional job boards!
✨Show Off Your Skills
Consider creating a portfolio that outlines your achievements in procurement, like cost-saving initiatives or supplier management strategies. Having tangible evidence of your skills can really set you apart when applying to companies like Sopra Steria.
✨Tap into Your Network
Leverage LinkedIn to connect with professionals in procurement—follow relevant hashtags, join groups, and engage in discussions. This is a great way to get noticed by potential employers before they even post a job!
✨Keep Your Eyes on Job Boards
With full-time positions, timing can be everything. Set alerts on job boards specifically for procurement roles. Don't wait for a job posting to close; apply through our website as soon as you see a fit—being proactive can give you the edge!
We think you need these skills to ace Framework Support Manager
Some tips for your application 🫡
Show Off Your Procurement Know-How:When you're crafting your CV, make sure to highlight any procurement-specific skills you've got. Talk about your experience with supplier negotiations, cost analysis, or inventory management. If you’ve used software like SAP or Oracle, don’t forget to mention that too – it shows you know your way around the tech side of things!
Quantify Your Achievements:In procurement, numbers matter. Use your CV and cover letter to showcase any quantifiable achievements you've made in reducing costs or improving efficiencies. For example, mentioning that you helped save 20% on purchasing costs last year is way more impressive than just saying you managed the budget!
Tailor Your Cover Letter to Sopra Steria:Your cover letter should read like you’re chatting directly to Sopra Steria. Research the company’s procurement strategy, mention how your skills align with their goals, and share your enthusiasm for contributing to their success. This personal touch can really set you apart from the crowd!
Professional Certs Can Go a Long Way:If you've got any procurement-related certifications, such as CIPS or APICS, make sure they're front and centre on your CV. These qualifications show you're serious about your career in procurement and are committed to continuous learning. It’s a great way to signal your expertise and dedication to potential employers like Sopra Steria.
How to prepare for a job interview at Sopra Steria
✨Show Off Your Negotiation Skills
In procurement, strong negotiation skills are key. Be ready to share examples of past negotiations where you've successfully saved costs or improved supplier terms. We want to hear how you approached those situations and the strategies you used to achieve positive outcomes!
✨Know Your Tools
Make sure you’re familiar with procurement software and tools commonly used in the industry, such as SAP Ariba or Coupa. Come prepared to discuss any experiences you've had with these tools or similar platforms, as we need someone who can hit the ground running at Sopra Steria!
✨Understand Market Trends
As a procurement professional, being aware of market trends can set you apart. Brush up on recent developments in supply chain management or procurement best practices and think about how they could impact your role at Sopra Steria. Bringing a current perspective will show your enthusiasm for the industry.
✨Demonstrate Your Team Player Attitude
A full-time position means you'll be working closely with various teams. Be prepared to discuss how you collaborate with others, manage conflicts, and build relationships with stakeholders. Sharing anecdotes about past teamwork experiences will highlight your ability to fit into Sopra Steria's culture.
