Sopra Steria in Farnborough is recruiting a Service Desk Analyst to provide 1st level IT support for a public sector client. The role involves handling diverse queries, delivering excellent customer service, and taking ownership to drive timely resolutions.
The position requires SC clearance (DV possible on onboarding), shift patterns to cover 24/7 operations, and is based on site in Farnborough. A strong customer service mindset and IT support experience are essential.
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1st Line IT Service Desk Specialist in Farnborough employer: Sopra Steria
Join a forward-thinking team at the forefront of Aerospace and Defence, where your expertise in Microsoft Sentinel and KQL will directly contribute to enhancing security measures. We pride ourselves on fostering a collaborative work culture that prioritises employee growth through continuous learning opportunities and innovative projects. Located in a dynamic environment, we offer competitive benefits and a commitment to making a meaningful impact in the industry.