At a Glance
- Tasks: Lead a team to enhance customer experience and manage complaints effectively.
- Company: Dynamic contact centre focused on outstanding customer service.
- Benefits: Competitive salary, flexible hours, and opportunities for career advancement.
- Other info: Join a vibrant team dedicated to making a difference.
- Why this job: Shape the future of customer experience in a fast-paced environment.
- Qualifications: Leadership skills and experience in customer service management.
The predicted salary is between 30000 - 40000 £ per year.
Are you ready to take the next step in your leadership career and help shape an outstanding customer experience? As a Customer Experience Team Manager, you'll play a key role in leading a team of Customer Experience Specialists within a fast-paced contact centre environment.
Customer Experience Manager - Complaints in Durham employer: Sopra Steria
Join a dynamic and supportive team as a Customer Experience Manager, where your leadership will directly influence the quality of service we provide. Our fast-paced contact centre fosters a collaborative work culture, offering extensive training and development opportunities to help you grow in your career. With a focus on employee well-being and a commitment to excellence, we ensure that every team member feels valued and empowered to make a difference.
