Infrastructure Manager in Stevenage

Are you an Infrastructure Manager with a solid technical background looking for a new role? Sopra Steria’s Aerospace, Defence and Security sector is currently recruiting for an Infrastructure Manager to help support a high-performing, key account within the business.

The key experience required to be a success in this role would be good interpersonal skills from direct people management to the management of both internal and external stakeholders. The ideal candidate would also have come from a technical background with an understanding of areas including Server, Database, Linux, Backup & Storage and Security.

This position will focus on the line management of several technical “Towers” within the account and the relationship and interaction with tower leads as well as the higher echelons of management as well as to interface directly with the account. We are comfortable with a hybrid working arrangement for this role, being based local to hubs in either Stevenage or Portsmouth is ideal. There will also be travel to our office in Newport. Due to the sensitivity of the project, we are only able to progress with candidates eligible for SC clearance.

What you’ll be doing:

• Oversee day-to-day infrastructure operations.
• Technical oversight of client back-office systems, such as Windows and Unix Server estates, Storage & Backup technologies, Databases, Identity & Access Management (IAM), and Messaging platforms.
• Collaborate with Product Delivery Managers and adjacent technical teams on the client side.
• Ensure adherence to security policies and compliance requirements, including all patching activities.
• Track improvement ideas, prioritise based on business impact, and present outcomes to stakeholders.
• Act as a key point of contact for client stakeholders.

What you’ll bring:

• Excellent leadership and communication skills.
• Proven experience working in a client facing role, in particular managing external (Client) stakeholders.
• Strong people management background with an emphasis on management of technical teams.
• Exposure to and understanding of key technical elements including Linux, VMware, Monitoring (CheckMK), Databases (MongoDB), Vulnerability management.
• Working knowledge of ITIL processes and modern infrastructure management practices.

It would be great if you had:

• Experience with Automation for patching, compliance and configuration drift mediation.
• Technical qualifications in relevant areas.

If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!

Security Clearance level: SC.

Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Our Aerospace, Defence and Security business designs, develops and deploys digital solutions that bring clients enduring business value across the UK’s Public and Private sectors. We foster a culture in which employees feel valued and supported, delivering exceptional rates of customer satisfaction in the UK’s most complex safety- and security-critical markets.