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- Tasks: Lead transformation in the NHS by delivering innovative Purchase to Pay solutions.
- Company: Join NHS Shared Business Services, a leader in healthcare transformation.
- Benefits: Enjoy 25 days annual leave, health cash plan, and flexible working options.
- Why this job: Make a real impact in healthcare while developing your skills and career.
- Qualifications: Experience in P2P processes and strong communication skills required.
- Other info: Flexible work arrangements available to support your work/life balance.
The predicted salary is between 28000 - 42000 £ per year.
Make a real impact in the NHS. Drive transformation. Deliver best practice!
NHS Shared Business Services (NHS SBS) is seeking a dynamic and experienced Senior Client Performance Lead to join our Client Performance Team. Leading the delivery of remarkable solutions for migrating and existing NHS SBS client organisations in Purchase to Pay. Partner with clients and teams, to build operational improvements, following NHS SBS practices!
What you’ll be doing:
- Leading Process Impact Workshops to define scope and demonstrate NHS SBS systems and processes.
- Designing and deliver tailored solutions that integrate NHS SBS systems with local client processes.
- Collaborating with NHS SBS Operational teams to guarantee smooth migrations and process alignment.
- Producing high-level documentation, managing risks, and maintaining implementation breakthroughs.
- Delivering client training, support, and mentorship on best practice and process change.
- Advising and supporting Client Performance Leads, assisting in their development and performance.
- Seeing opportunities for revenue growth and process optimisation using lean principles.
What you’ll bring:
- Solid understanding of Oracle 12 and/or Fusion applications.
- Deep understanding of Purchase to Pay (P2P) processes.
- Shown ability to influence, negotiate, and communicate effectively.
- Experience in project delivery, process build, and client engagement.
- Proficiency in Excel and familiarity with NHS organisational processes.
- Ability to travel and work away from home as required.
It would be great if you had:
- Project Management experience, ideally with PRINCE2 certification.
- Experience delivering training and organisational change initiatives.
If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!
Employment Type: Full-time, Permanent
Location: Anywhere
Security Clearance Level: DBS
Internal Recruiter: Rachel
Salary: circa £35,000 per annum (depending upon experience and development needs)
Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund
Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.
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Senior Client Performance Lead (P2P) employer: Sopra Steria - UK
Contact Detail:
Sopra Steria - UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Performance Lead (P2P)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at NHS SBS on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to P2P processes and Oracle applications. We recommend role-playing with a friend to get comfortable with your answers and showcase your expertise.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've driven transformation or improved processes in previous roles. This will demonstrate your ability to deliver best practices.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the NHS SBS team.
We think you need these skills to ace Senior Client Performance Lead (P2P)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Purchase to Pay processes and Oracle applications. We want to see how your skills align with what we’re looking for!
Showcase Your Impact: When detailing your past roles, focus on the impact you made. Use specific examples of how you drove transformation or improved processes. We love seeing measurable results!
Be Authentic: Let your personality shine through in your application. We value genuine candidates who are passionate about making a difference in the NHS. Don’t be afraid to show us who you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Sopra Steria - UK
✨Know Your P2P Processes
Make sure you brush up on your Purchase to Pay processes before the interview. Be ready to discuss how you've successfully implemented these in past roles, and think of specific examples where you've driven operational improvements.
✨Familiarise Yourself with NHS SBS
Research NHS Shared Business Services and their systems, especially Oracle 12 and Fusion applications. Understanding their practices will help you demonstrate how you can integrate tailored solutions effectively during the interview.
✨Showcase Your Communication Skills
Since this role involves influencing and negotiating, prepare to showcase your communication skills. Think of scenarios where you've successfully collaborated with teams or clients, and be ready to share those stories.
✨Prepare for Process Impact Workshops
Be ready to discuss how you would lead Process Impact Workshops. Consider what strategies you would use to define scope and engage participants, as this will show your proactive approach to driving transformation.
