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- Tasks: Design a transformative induction experience and create engaging digital content.
- Company: Leading technology and consulting firm in the UK with a focus on innovation.
- Benefits: Flexible working arrangements and opportunities for professional growth.
- Why this job: Make a real impact on onboarding experiences in contact centres.
- Qualifications: Strong background in instructional design and excellent communication skills.
- Other info: Collaborate with multiple teams in a dynamic and supportive environment.
The predicted salary is between 42000 - 84000 £ per year.
A leading technology and consulting firm in the UK seeks a professional to design a transformative induction experience within contact centres. The role involves leading the redesign of onboarding, creating engaging digital content and collaborating with multiple teams.
Ideal candidates will have a strong background in instructional design and experience in contact centres. The position requires excellent communication skills and a human-centred approach to learning design, offering flexibility in working arrangements.
Senior Learning Experience Manager - Induction & Design in Lytham St Annes employer: Sopra Steria - UK
Contact Detail:
Sopra Steria - UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Learning Experience Manager - Induction & Design in Lytham St Annes
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working in contact centres or learning design. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best work in instructional design. Include examples of engaging digital content you've created, as this will demonstrate your ability to transform induction experiences.
✨Tip Number 3
Prepare for the interview by understanding the company’s values and how they align with your approach to human-centred learning design. We want to see how you can contribute to their mission, so be ready to share your ideas!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior Learning Experience Manager - Induction & Design in Lytham St Annes
Some tips for your application 🫡
Show Your Passion for Learning Design: When you’re crafting your application, let your enthusiasm for instructional design shine through. We want to see how your experience aligns with creating engaging learning experiences, especially in contact centres.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences that match the job description. We love seeing how you can bring a human-centred approach to learning design!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that communicate your ideas effectively. Remember, we’re looking for excellent communication skills!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Sopra Steria - UK
✨Know Your Stuff
Make sure you brush up on your instructional design principles and the latest trends in digital content creation. Familiarise yourself with the specific challenges faced in contact centres, as this will show that you understand the role and can hit the ground running.
✨Showcase Your Experience
Prepare to discuss your previous projects in detail, especially those related to onboarding and induction experiences. Use specific examples to illustrate how you've successfully collaborated with teams to create engaging learning experiences.
✨Communicate Clearly
Since excellent communication skills are a must for this role, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or using video to record yourself, so you can refine your delivery and ensure you come across as confident and articulate.
✨Emphasise a Human-Centred Approach
Be ready to discuss how you incorporate a human-centred approach in your design process. Share examples of how you've gathered feedback from learners and stakeholders to improve learning experiences, demonstrating your commitment to creating impactful and engaging content.
